Host/Hostess

We are seeking a warm, friendly, outgoing, and enthusiastic host/hostess to work part-time hours for our restaurant. In this position, you will be the first point of contact for guests. Your primary responsibilities will include creating a welcoming atmosphere and managing the flow of guests to ensure a positive dining experience. This role involves greeting guests, assigning tables, handling reservations, and addressing any guest inquiries or concerns. You are expected to engage with guests and recognize regular patrons.

• Greet guests as they enter and put them on a waiting list as necessary.
• Seating guests at tables, providing menus, and linen (where needed), and answering initial questions.
• Assigning guests to tables they prefer, while keeping table rotation in mind, so that servers receive the correct number of customers.
• Engaging with guests to ensure their meal and experience meet the Anchor's standards.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu and services offered.
• Assisting other positions in the restaurant as needed.

• Previous experience in a hospitality or customer service role is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and great teamwork when under pressure with all restaurant staff & guests.
• Willing to follow instructions and ask questions for clarification if/when needed.
• Able to work in a standing position for long periods.