Event Services Technician - Audio Visual, Event Technology

Event Services Technician $25.49 - $27.24 At Pinnacle Live, you'll do more than fill a role-you'll help shape the future of live events, hospitality, and production excellence at the Omni Park House. Company Overview Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences - combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. Innovation is our mindset. Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive. Job Summary The Event Services Technician is responsible for assisting with the floor operations, including setup, strike and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients. Essential Functions Ensure all event sets and strikes are completed according to Company SOPs. Greet guests/clients before event and provide clear instructions on how to operate equipment. Provide continued communication with client to ensure success of all events Look for opportunities to enhance client's event Maintain accurate client event information within the Company's business systems Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage Ensure all inventory is in good working order and rental condition Ensure any lost stolen or damaged equipment is immediately reported to management. Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking. Comply with all Company policies and procedures Education & Experience High School Graduate or equivalent Computer proficiency (hardware, software and networking) Good working knowledge of computer hardware and software Planning ability; Commitment to best-in-class customer service for internal and external stakeholders Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Competencies Adaptability - Adapts to change in technology and work environment. Able to deal with frequent changes, delays, or unexpected events. Willing to be flexible as far as work responsibilities and environment. Doesn't misrepresent themselves for personal gain. Pursures training and development opportunities. Is comfortable working alone on a tough assisgnment. Contributes to building a positive team spirit. Supports everyone's efforts to succeed. Travel Demands Less than 5% travel anticipated outside assigned region. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment will vary depending on venue and may include moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Extended business hours and weekends will be required. Pinnacle Live is an E-verify and Equal Employment Opportunity Employer Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.