Patient Experience & Wellness Front Desk

About Us At Next Health, we are redefining health optimization by integrating cutting-edge medical innovation with preventative, data-driven wellness. Through our technology-forward platform and luxury clinical environments, we empower our members to take control of their well-being with personalized longevity solutions. We are rapidly expanding across the U.S., and we are seeking visionary leaders to help scale our digital infrastructure and member experience. Your Impact As the Front Desk Receptionist at Next Health, you will be the first point of contact for our patients, visitors, and vendors. You will play a critical role in creating a positive patient experience and ensuring that our operations run smoothly. Job Description As the Front Desk Receptionist, you will be responsible for: Greeting patients and visitors with a welcoming and professional demeanor Checking in patients and verifying their demographic and payment information Scheduling appointments and managing the clinic schedule Assisting patients with questions and concerns Maintaining patient records and updating them as needed. Coordinating with other departments and healthcare providers to ensure seamless patient care. What to Expect In this role, you can expect to: Interact with a diverse group of patients and visitors Manage multiple tasks and responsibilities simultaneously Use electronic medical records and scheduling software Work closely with other departments and healthcare providers Provide excellent customer service and patient care What You’ll Bring We're looking for someone who has: 1+ years of experience in a medical office or healthcare setting Excellent communication and interpersonal skills Strong attention to detail and organizational skills Ability to manage multiple tasks and responsibilities Experience with electronic medical records and scheduling software Knowledge of medical terminology and insurance billing practices A passion for providing exceptional customer service and patient care Aptitude for sales Passion for and knowledge of health & wellness services. Exceptional at customer service. Display a genuine interest in helping other people. Excited to learn new things and be on the cutting edge of health & wellness. Our Culture & Perks We're a patient-centered healthcare facility with a culture that values excellence, compassion, and teamwork. We offer: - OUTSTANDING compensation package available! - Exciting GROWTH prospects for advancement as we expand our operations! - A supportive and inclusive work environment - Meaningful work that makes a difference for our patients - Performance Based Bonuses - Healthcare coverage - 401(k) retirement savings plan - Paid Time Off - Paid Holidays - Employee discounts - Training and development - Wellness resources Expected Compensation The expected compensation for this position is $21 per hour, plus benefits. Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Additional Information: As part of our selection process, all candidates may be required to participate in an in-person interview with a Next Health representative at one of our locations, whenever possible, prior to a final hiring decision. Next Health is an Equal Opportunity employer, committed to promoting a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. We are dedicated to ensuring equal employment opportunities for all applicants and employees, including those with criminal histories, arrest records, or conviction records, in accordance with relevant laws. This includes compliance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. Qualified individuals with a disability who require assistance during the application or recruitment process, have the right to request a reasonable accommodation. Please submit your request to View email address on click.appcast.io . We kindly ask that applicants refrain from calling our office regarding job inquiries. All application-related questions should be directed to View email address on click.appcast.io . Thank you for your understanding. #J-18808-Ljbffr