Program Senior Manager

Responsibilities for this Position

Location: USA MD Bethesda
Full Part/Time: Full time
Job Req: RQ227020

Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
NACI (T1)

Job Family:
Program Delivery and Execution

Job Qualifications:

Skills:
Federal Government, ITIL Practices, IT Program Management
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
No

Job Description:

Program Senior Manager

GDIT is currently seeking a Program Senior Manager in Bethesda, MD . to join our team. This position will report directly to the GDIT Executive assigned to the program and have frequent contact with federal leadership, customers, direct reports, peers and managers.

How the Program Senior Manager will make an impact

• Manage, develop, and motivate a team of Service Desk, Deskside Support, and Backend Support professionals to deliver excellent technical support with a high degree of customer satisfaction while meeting all Service Level Agreements.
• Assist the federal customer with IT centralization and modernization.

What you'll need to succeed:

• Bachelor's/master's degree in IT or related field of expertise
• Five (5) consecutive years of demonstrated successful management of multifaceted technical programs and similar work, and
• Active Project Management Professional (PMP) or equivalent certification
• Similar size and scope as CIT in support of ICOs and MOU customers
• Demonstrated experience in developing and implementing complex contract program initiatives, change control processes, and managing diverse technical requirements
• Experience writing reports for executive leadership
• Excellent interpersonal and communication skills
• Ability to review and comprehend Service Level Agreements and requirements documents
• Ability to analyze the performance of IT services using metric analysis tools
• Experience interfacing with customers to gather and accurately interpret IT requirements
• Experience providing current / active Project Management Professional (PMP) certified, or equivalent experienced staff, for roles that include the management of the program or significant teams

Preferred

• Working experience supporting large government contracts
• ITIL Certification
• HDI Certification

Security Clearance

Ability to obtain and maintain an NIH Public Trust clearance

Location

• Bethesda, MD (onsite with potential hybrid schedule)

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you build your skills and own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and 10 company-paid holidays

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $142,792 - $189,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA MD Bethesda

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

PI286644829

Program Senior Manager




GDIT is currently seeking a Program Senior Manager in Bethesda, MD . to join our team. This position will report directly to the GDIT Executive assigned to the program and have frequent contact with federal leadership, customers, direct reports, peers and managers.




How the Program Senior Manager will make an impact

• Manage, develop, and motivate a team of Service Desk, Deskside Support, and Backend Support professionals to deliver excellent technical support with a high degree of customer satisfaction while meeting all Service Level Agreements.
• Assist the federal customer with IT centralization and modernization.

What you'll need to succeed:

• Bachelor's/master's degree in IT or related field of expertise
• Five (5) consecutive years of demonstrated successful management of multifaceted technical programs and similar work, and
• Active Project Management Professional (PMP) or equivalent certification
• Similar size and scope as CIT in support of ICOs and MOU customers
• Demonstrated experience in developing and implementing complex contract program initiatives, change control processes, and managing diverse technical requirements
• Experience writing reports for executive leadership
• Excellent interpersonal and communication skills
• Ability to review and comprehend Service Level Agreements and requirements documents
• Ability to analyze the performance of IT services using metric analysis tools
• Experience interfacing with customers to gather and accurately interpret IT requirements
• Experience providing current / active Project Management Professional (PMP) certified, or equivalent experienced staff, for roles that include the management of the program or significant teams

Preferred

• Working experience supporting large government contracts
• ITIL Certification
• HDI Certification

Security Clearance




Ability to obtain and maintain an NIH Public Trust clearance







Location

• Bethesda, MD (onsite with potential hybrid schedule)

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you build your skills and own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and 10 company-paid holidays

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.




The likely salary range for this position is $142,792 - $189,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.







Scheduled Weekly Hours:
40







Travel Required:
Less than 10%







Telecommuting Options:
Onsite







Work Location:
USA MD Bethesda







Additional Work Locations:







Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.







Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.







About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.




Join our Talent Community to stay up to date on our career opportunities and events at


gdit.com/tc .




Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

PI286644829