Airport Systems Support Technician

Job Description

Job Description

Title: Airport System Support Technician

Location:  Minneapolis-Saint Paul International Airport (MSP) - Minneapolis, MN

Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec, the leading independent provider of managed IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems Support Technician at Minneapolis-Saint Paul International Airport in Minneapolis, MN. If you are looking for an exciting challenge whereby no two days are the same, then this position may be for you.

FLSA Status and Hours:  This is a full time position and requires onsite shift work. Candidates must be flexible to work a 5-day, 40-hour workweek with 8-hour shifts scheduled between 4:00 AM and 9:00 PM. This is a 24/7, 365-day operation and candidates must be available to work weekends and holidays. Schedule will be assigned based on operational needs and is subject to change.

Position Overview: As an Airport Systems Support Technician, you will maintain the computers and kiosks that passengers and airline agents use to check-in and board their flights as well as the 1,000+ digital information and advertising screens around the terminal, ensuring seamless operations. We are seeking individuals with exceptional customer service skills, keen attention to detail, and flexibility with time. In this dynamic role, you will enjoy the opportunity to work with computers, solve problems proactively and reactively, and receive valuable technical training. 

Minimum Qualifications:

• Ability to work independently and with a team in a fast-paced airport environment.
• Position requires walking 10,000 or more steps in an average day, transporting equipment and tools on carts around the terminal.
• Applicants should be comfortable lifting, bending, and reaching including working both on ladders and lifting equipment and down low on the floor.
• Previous in-person hardware and software support of windows computers, printers and other peripherals.
• High school diploma with 2 plus years of experience in customer service.
• Knowledge of the IT industry and ticketing systems is a plus.
• Must be time-flexible to cover shifts or stay later on occasion.

Benefits:

• Excellent healthcare benefits: Medical and Dental.
• 401K including an employer match.
• Paid time-off and sickness leave.
• Paid Military Leave. 
  

Join Our Team
ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. 

ServiceTec Culture:
ServiceTec is a people-oriented company.  We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go “above and beyond.”

For Immediate consideration, please send in your resume and cover letter, including salary expectations which be treated in confidence.

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract.

The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation.