Senior Manual QA Tester

Role: Senior Manual QA TesterLocation: Cleveland, OH Work Model - Onsite - 5 Days/WeekEmployment type: Full-TimeWe are seeking an experienced Senior Manual QA Tester to support testing of enterprise applications and business-critical workflows. This role is primarily focused on manual and functional testing (80%), with some exposure to automation testing (20%).Key ResponsibilitiesPerform functional, integration, regression, system, and UAT testing.Execute end-to-end business process validation across integrated applications.Create and maintain test cases, test scenarios, test data, and execution reports.Identify, document, track, and verify defects through resolution.Work closely with business users, developers, product owners, and QA teams.Conduct UI and API validation to ensure business requirements are met.Participate in test planning, defect triage, and release validation activities.Support testing in an onsite lab environment that simulates real-world business operations.Required Skills7+ years of experience in Manual Testing.Strong experience in: Functional TestingIntegration TestingRegression TestingUser Acceptance Testing (UAT)End-to-End TestingExperience testing web-based applications.Strong defect management and troubleshooting skills.Excellent communication and stakeholder management skills.Ability to validate complex business workflows across multiple integrated systems.Preferred SkillsExperience with POS, Order Management, Pricing, Inventory, or Fulfillment applications.Experience with Oracle X-Store.Experience with IBM Sterling OMS.API testing using Postman or similar tools.Nice to HaveBasic automation testing experience.Exposure to Selenium, Playwright, or similar automation tools.Experience working with onsite and offshore QA teams.