Manager, Operations - 2nd Shift

Manage day-to-day site operations, including warehousing, receiving, and shipping Plan inbound and outbound volume, customer communication activities, space utilization, and equipment management Hire, train, supervise, counsel, and discipline team members Manage operations to meet productivity, service, client SLA, KPI, quality, cost, revenue, and profit objectives Drive continuous improvement and cost-saving initiatives Plan daily work schedules and assign duties to warehouse staff Assess warehouse space, supply, equipment, and staffing needs Ensure effective training, SOP adherence, and trainee performance assessment Conduct staff meetings and provide team growth and development opportunities Ensure team proficiency with WMS and other required information systems Manage customer service standards, client support, customer meetings, and site visits Support annual operating budget development and manage operational controls Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs Establish a proactive safety culture and audit warehouse compliance Keep senior management and client representatives informed of critical operational issues Manage warehouse operations supervisors and support staff Work overtime as dictated by business needs and perform other assigned duties Requirements High school diploma or general education degree (GED) required Bachelor’s degree preferred 7 years’ experience working in a logistics, distribution, or relevant environment 5 years’ experience in a supervisory role Ability to work in unregulated warehouse temperatures during warmer and colder months Proficient in Microsoft Office, including Excel, Word, and PowerPoint Demonstrated proficiency with applicable WMS systems English reading, writing, and verbal skills Proficiency in business communication at all levels Ability to work flexible schedules, including nights and weekends, as required Ability to lift, carry, push, and pull 21–50 pounds Ability to adapt to change and work in a fast-paced environment Core Competencies Demonstrates strong operational management capabilities in logistics and warehousing, with a focus on productivity, cost control, and team development. Proficient in Warehouse Management Systems (WMS) and business communication, ensuring effective customer service and compliance. Highest-signal resume keywords Warehouse Management Systems (WMS) Proficiency Logistics Operations Management Team Leadership and Supervision Customer Service Standards Management Continuous Improvement Initiatives ATS Optimization Keywords Hard Skills Logistics Management Warehouse Operations Productivity Metrics Cost Control Staff Training and Development SOP Adherence Budget Management Material Handling Safety Compliance Microsoft Office Proficiency Soft Skills Effective Communication Team Development Adaptability Problem-Solving Leadership Industry Keywords Logistics Distribution Warehouse Operations Client SLA KPI Sanitation Safety Culture Operational Controls Customer Communication Staff Supervision #J-18808-Ljbffr Jobtailor