Case Manager - Superior Futures for Youth / Rapid Rehousing Programs

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Description Case Manager - Superior Futures for Youth

Lutheran Social Services of Wisconsin and Upper Michigan (LSS)

Status: FullTime, 40 hours/week

Schedule: Primarily daytime hours with some flexibility based on client needs

Location: Baraga, Houghton, and Keweenaw Counties, MI

Program Hours Breakdown:

• 30 hours/week - Superior Futures for Youth

• 10 hours/week - Rapid ReHousing (RRH) Program

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a dedicated Case Manager to support youth and young adults ages 12-24 experiencing homelessness through our Superior Futures for Youth program. In addition to youth services, this role includes 10 hours per week supporting the Rapid ReHousing (RRH) program, a lighttouch model that assists adults and families experiencing literal homelessness in securing permanent housing and maintaining stability through shortterm rental assistance.

This is a fulltime, benefiteligible position offering the opportunity to make a meaningful impact in the lives of vulnerable young people and households experiencing housing instability.

Essential Duties and Responsibilities

This list is not exhaustive.

Superior Futures for Youth (SFFY) - 30 Hours/Week

• Conduct assessments, develop case plans, and provide ongoing case management for youth ages 12-24.

• Coordinate community, social, and mental health services to meet client needs.

• Maintain accurate case records, prepare required reports, and participate in hearings as needed.

• Build strong relationships with clients, partners, and community agencies.

• Attend trainings, staff meetings, and community events; represent LSS professionally.

• Support agency quality initiatives and perform additional duties as assigned.

Rapid ReHousing (RRH) - 10 Hours/Week

• Manage a small caseload of up to six households experiencing literal homelessness.

• Meet with clients, document services, and assist with securing permanent housing within 60 days.

• Support employmentrelated goals and promote longterm housing stability.

• Attend county meetings related to RRH programming.

• Assist with housing searches, applications, and landlord communication.

• Submit monthly rent checks and coordinate rental assistance for eligible clients.

• Provide resources and referrals to community partners for needs outside RRH's lighttouch scope.

• Maintain communication with landlords and partners to support client stability.

Perks & Benefits

• Public Service Loan Forgiveness (PSLF) eligibility, plus assistance navigating the program

• Medical, dental, and vision insurance

• Flexible Spending Accounts for dependent and health care

• Mileage reimbursement

• Paid Time Off and 10 paid holidays

• Early earned wage access through UKG Wallet

• 403(b) retirement plan

• Annual raises prioritized for staff

• Premium access to the Calm wellness app

• Employee Assistance Program

• Service awards and recognition programs

Education & Experience

• Bachelor's degree in social work, sociology, psychology, or a related field or an equivalent combination of education and experience (subject to COA/contract requirements).

• Minimum of two years of professional experience .

• Strong knowledge of counseling and casework principles, social service systems, community resources, and relevant regulations.

• Understanding of human behavior, group dynamics, and social issues.

• Ability to provide professional social work services, manage time effectively, build relationships, and prepare detailed reports.

Certificates, Licenses, and Registrations

• Valid driver's license, reliable transportation, and ability to meet LSS driving and insurance requirements.

• State certification such as CSW or CPC is preferred.

Travel Requirements

• Frequent local travel; use ofpersonal vehicle required (mileage reimbursed).

• Ability to travel throughout the service area up to 75% of the time; occasional overnight travel may be required.

LSS is an Equal Opportunity Employer (EOE).

Qualifications
Education Bachelor Degree of Hum. Serv. or Related Field (required)
Licenses & Certifications Driver's License (required)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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