Salesforce Admin

Responsibilities: Serve as a system administrator and developer for multiple'Salesforce orgs & environments Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks Custom Apex Progamming add custom business logic and automate processes for standard and custom objects like Accounts and Contacts Complete regular internal system audits and prepare for upgrades Manage'Salesforce data feeds and other integrations Coordinate the evaluation, scope and completion of new development requests Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities Assist in training of new users, and grow the'Salesforce skill set across the organization Effectively act as the liaison between our users, vendors and the application development teams Work independently with members of the user community to define and document development requirements Perform fit-gap analysis between Salesforce functionality and client requirements Translate business requirements into Salesforce solutions that best leverage the Salesforce platforms and products Provide detailed level of effort estimates for proposed Salesforce solutions Qualifications Bachelor's degree required A minimum of 5 years of Salesforce Administrator and Developer experience Strong understanding of the Salesforce platform and must include Sales Cloud Active Salesforce certifications (Admin required, advanced admin preferred, Platform App Builder a plus) Salesforce Administrator experience: Administration of users and role hierarchy Defining and managing security model and controls Configuring page layouts, workflows, validation rules, record types Experience with Process Builder and Flow Creating and maintaining reports and dashboards Managing multiple sandbox environments Dataloader Data Cloud and Agentforce a plus Experience working on different projects simultaneously, and capable of cultivating collaboration Excellent interpersonal, verbal and written skills with a proven ability interacting with all levels of management, stakeholders, support personnel, and customers HCL Global Systems