IT Helpdesk Support Technician: Fast, Client-Focused

The Reynolds and Reynolds Company-affiliate Proton Dealership IT is seeking a customer‑driven IT Helpdesk Support Technician. You will be the first contact for customers, guiding them through troubleshooting and rapid resolution. Responsibilities include documenting problems in Proton's ticketing system, hardware replacement on desktop and laptop PCs, and coordinating with network gear such as switches, routers, and firewalls. Equal opportunity employer. #J-18808-Ljbffr The Reynolds and Reynolds Company