Life Sciences Manager -- Commercial Transformation & Enablement

Life Sciences Commercial Transformation Manager

Join our Life Sciences Industry & Enterprise practice to help leading pharma, biotech, and medtech clients translate commercial ambition into executable transformation. This role focuses on activating commercial change across field, marketing, market access, patient services, medical, and commercial operations through operating model activation, process redesign, business requirements, technology enablement, change, and adoption.

What would you do?

As a Manager, you will lead client workstreams that move commercial strategy from design into execution. You will help clients understand how work gets done today, define how it needs to change, and build the practical plans, requirements, governance, and adoption approach needed to make transformation real.

Your work could include:

• Activating commercial operating model changes across field, marketing, access, patient services, medical, and commercial operations
• Translating strategy into future-state processes, business requirements, user stories, decision rights, governance, and implementation plans
• Supporting technology-enabled transformation across CRM, content, omnichannel, patient services, workflow, analytics, and reporting platforms
• Identifying how AI, automation, copilots, or agentic workflows can improve commercial execution, handoffs, decision-making, and productivity
• Leading cross-functional workshops with business, technology, analytics, operations, change, and training stakeholders

In this role you will be expected to:

• Anticipate risks, dependencies, and shifting client priorities; prepare teams to pivot as programs evolve while keeping delivery focused on outcomes
• Shape ambiguous transformation objectives into clear workplans, milestones, deliverables, and decision points
• Lead workstreams and manage analysts/consultants to produce client-ready outputs
• Manage day-to-day client relationships, including working sessions, feedback, risks, and next steps
• Translate commercial strategy into operating model activation, process design, business requirements, change impacts, and adoption plans
• Identify and govern value unlock opportunities by linking transformation activities to measurable business outcomes, value cases, KPIs, and realization plans
• Apply life sciences commercial knowledge to connect workflow, governance, data, technology, compliance, and talent implications
• Partner with technology, analytics, AI, operations, and change teams to ensure solutions are practical and executable
• Manage dependencies, issues, risks, stakeholder alignment, and rollout readiness across complex transformation programs
• Manage delivery discipline across workplans, milestones, dependencies, RAID logs, stakeholder decisions, testing / UAT needs, rollout readiness, and adoption activities
• Support proactive commercial transformation opportunities and proposals by shaping the client problem, workplan, solution approach, delivery model, and value story
• Contribute to thought capital by developing reusable perspectives, frameworks, case examples, and market-facing points of view on commercial transformation, enablement, AI/data, and future ways of working

Growth Opportunities

You will continue to grow through:

• Leading commercial transformation work that turns strategy into executable change for major life sciences clients
• Building expertise across operating model activation, process redesign, technology enablement, AI/data, change, and adoption
• Partnering across Accenture teams to deliver integrated strategy, technology, operations, analytics, and change solutions
• Developing market-facing perspectives on commercial transformation and AI-enabled ways of working
• Coaching analysts and consultants into future life sciences transformation practitioners

Who do we need?

We would love to hear from you if you have:

• Minimum of 6 years of life sciences commercial experience across one or more commercial functions: field, marketing, market access, patient services, medical, or commercial operations
• Minimum of 5 years of experience in strategy consulting, professional services, or an equivalent internal corporate-strategy role.
• Bachelor's Degree

Preferred Qualifications:

• Demonstrated ability to lead a workstream, manage clients, and coach junior team members
• Strong client management skills, including ability to build trusted relationships, facilitate working sessions, manage feedback, align stakeholders, and communicate risks / tradeoffs clearly
• Strong understanding of commercial workflows, cross-functional handoffs, governance, regulatory / compliance considerations, and capability needs
• Experience translating business needs into process designs, business requirements, user stories, acceptance criteria, implementation plans, or change impacts
• Comfort partnering across operations, technology, analytics, AI, change management, training, and business teams
• Experience supporting technology-enabled transformation or rollout efforts within the life sciences commercial sector
• Working knowledge of platforms and capabilities such as CRM, Veeva/Salesforce, content/MLR, omnichannel, patient services, reporting dashboards, workflow automation, or analytics platforms
• Practical understanding of AI/data-enabled transformation, including use case intake, workflow fit, data/system dependencies, guardrails, testing, adoption, measurement, and human-in-the-loop governance
• Proactive mindset around innovative ways of working, including how AI, automation, copilots, and agentic workflows can improve productivity, quality, collaboration, and speed of execution for external project & internal Accenture work
• Strong PowerPoint, Excel, facilitation, stakeholder management, written communication, and executive storytelling skills