Relief Residential Service Technician

RELIEF Mental Health Direct Care Professionals

(Relief Residential Service Technicians)

Pay rate : $21.50/hour

+ $2/hour shift differential for overnight hours worked between 10p – 8a

No experience necessary -- we provide all trainings to become MHRT-1 certified!

The Opportunity Alliance is seeking Full-Time, Part-Time, Per-Diem, and Awake/Overnight Residential Service Technicians to join our residential program teams. Our residential programs provide trauma-informed treatment and support services to adults living with mental illness complicated by co-occurring chronic health conditions as well as a potential substance use disorder.

These positions provide direct service in the residential group care or transitional living setting. As a direct care worker and mental health support specialist, you will provide personal support and supportive counseling to our residents. You will be part of a clinical team utilizing the tasks of daily living as instrumental treatment components while also helping to create a sense of permanency with a home like environment. In addition, you will contribute to identifying needs or emerging needs, physical and mental health wellbeing, medication administration, personal support, watchful oversight, and milieu management. You will contribute to maintaining a clean and organized facility and in maintaining staff office, charts and documentation.

These positions attend weekly or bi-weekly program staff meetings, and participate in other meetings as necessary.

Work is performed, reviewed, and evaluated under the supervision of the Program Director or Program Coordinator.

** This role is required by the State of Maine to have proof of immunization or documented immunity against rubeola (measles), mumps, rubella (German measles), varicella (chicken pox), Covid-19, and seasonal influenza, hepatitis B (optional). Medical exemption may be accommodated with a written statement from a licensed medical professional. The Agency may assist with obtaining vaccines or proof of immunity if needed**

Schedule :

This is a Relief (per diem) role.

There is no set schedule; hours cannot be guaranteed.

These programs operate on a 24 hour/day, 7 days a week basis. Various shifts will be available. Willingness to have availability on weekends/holidays may be required.

Location :

Programs are located in Portland and South Portland, ME.

Qualifications :

• High School Diploma or equivalent required. Associates or Bachelor’s Degree or equivalent training in mental health preferred.
• Must become certified as Mental Health Rehabilitation Technician 1 (MHRT1) within 1 year of employment; then maintain required trainings to uphold continuous MHRT1 status.
• Basic proficiency in Microsoft office preferred.
• Strong communication and conflict resolution skills required.
• Flexible schedule is required.
• Ability to work in a team environment required.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must pass CNA registry check
• Must be able to pass pre-employment physical and TB screen.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, driving, typing and frequently lift and carry material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. Being over the age of 21 and a good driving record is required.

Benefits : Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit,

Who we are …

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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Please submit a cover letter and resume along with your application.

Thank you!