Retail Relationship Banker

Application Deadline: 08/30/2026 Address: 4 Blanchard Circle Job Family: Retail Banking Sales & Service Responsibilities Deliver exceptional service to customers and prospects by identifying needs and providing advice and guidance regarding financial solutions that best serve them. Engage proactively with existing customers and prospects through needs‑based assessments to grow loyalty and uncover future opportunities. Recommend tailored solutions across everyday banking, retail investments, lending (including home financing and business‑for‑self) and small‑business products while offering digital and self‑serve options to make banking easy, simple and fast. Support transaction needs based on customer traffic and ensure accurate data entry and lending application recommendations in compliance with legal, regulatory, and lending policies. Apply the risk‑management framework to protect the bank’s assets, maintaining portfolio quality and meeting yield, quality, diversification, and risk guidelines. Make credit recommendations for personal lending transactions, including home financing, following sound credit‑granting principles and the bank’s policies. Integrate marketing promotions and programs into customer conversations to provide strategic advice. Probe customers to understand personal banking and credit‑card needs and incorporate mandatory compliance requirements. Optimize the customer experience by improving processes, ensuring privacy, ethical standards, and compliance. Handle escalations, analyze issues and determine next steps. May work at multiple branches or through various channels with a schedule that can vary week to week. Qualifications 2-3 years of relevant experience and a post‑secondary degree or equivalent combination of education and experience. Registration to sell investment products (Canada only) completed as appropriate for the jurisdiction; correct lending qualifications and designations. Working knowledge of personal and small‑business customer needs and solutions, retail investments, and lending products. Experience in financial services is an asset and must include consultative customer‑service or sales experience with a drive to deliver a personal customer experience. Strong interpersonal, verbal, and written communication skills; ability to build rapport, listen, solve problems, and respond flexibly. Resourceful self‑starter with confidence to approach customers and collaborate in team‑based environments. Proficiency in social media, tablets, smartphones, online tools and applications. U.S. only: Federal registration with Nationwide Mortgage Licensing System and Registry for consumer‑loan origination under RegulationZ, RegulationG, and the Secure and Fair Enforcement for Mortgage Licensing Act. Ability to work independently and as part of a team. Benefits and Compensation Salary range: $41,714.00 – $69,000.00; may include commission structure and performance incentives. Health insurance, tuition reimbursement, accident and life insurance, retirement savings plan. Other perks and rewards as per BMO’s compensation package. We are an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status or any other legally protected characteristics. We consider applicants with criminal histories in accordance with applicable law and offer reasonable accommodations for individuals with disabilities. If you need assistance, please contact View email address on click.appcast.io. #J-18808-Ljbffr Bank of Montreal