Hyundai Service Advisor

Job DescriptionJob DescriptionAbout UsThe International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Chicago, and Minnesota markets. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.Job SummaryHyundai West Allis is seeking an experienced Service Advisor to join our team. Service Advisors are responsible for assisting their customers with service and maintenance needs. Our Service Advisor should be passionate about customer service and enjoy interacting with people. If you withhold efficient time management skills, effective communication skills, and thrive in a fast-paced environment, then we encourage you to apply!BenefitsAir Conditioned ShopPaid trainingPaid vacationFlexible work hoursMedical, dental, and vision401KClosed SundaysPaid relocationResponsibilitiesGreeting customers promptly on the service drive and in the lobbyObtaining accurate customer and vehicle informationReviewing vehicle repair historyClearly report all vehicle symptoms as described by the customerDetermine and recommend needed maintenancePrepare a complete and accurate estimate of cost for labor and partsExplaining all completed work and charges to customersMonitor progress of each vehicle throughout the day and updating customers regularlyAnswer customer's phone calls, emails with the highest level of response and attentionQualificationsMinimum 1 year of experienceBasic product knowledgeMust be able to work in a team settingDisplay a positive attitudeAdaptive to changeDriven in sales AND customer satisfactionMust be at least 18 years of age to be consideredMust have held a valid driver's license for at least 1 year with a clean driving record