Fiscal and Federal Compliance Coordinator

Fiscal And Federal Compliance CoordinatorThe Fiscal and Federal Compliance Coordinator is responsible for managing and coordinating critical student financial operations, with primary responsibility for student refunds, daily treasury functions, payment processing, and specialized billing activities. This position ensures accurate and timely processing, reconciliation, and disbursement of student refunds while reviewing accounts for eligibility, resolving discrepancies, and maintaining compliance with federal, state, institutional, and NACHA requirements. The position also provides supervision and onboarding of student employees and cross-trains staff to support continuity and efficiency within the Office of the Bursar.RefundingManage student refunds, ensuring timely and accurate processing.Administer Title IV and Title IV Plus refunds in full compliance with federal regulations.Conduct daily credit balance analysis and liaise with the Treasury Office for payment confirmations.Collaborate with the Financial Aid Office to confirm loans, scholarships, and disbursement activity.Review student accounts to verify eligibility for refunds and ensure account balances, charges, payments, financial aid, and credits are accurate before releasing funds.Coordinate refund processing through the university's student information system, payment processing systems, and electronic refund/payment platforms.Monitor and reconcile refund transactions to ensure refunds are properly posted to student accounts and disbursed to the appropriate recipients.Research and resolve refund discrepancies, including returned payments, duplicate refunds, incorrect amounts, outstanding balances, and account adjustments.Process returned or rejected refunds and coordinate with students, financial institutions, and appropriate university departments to resolve issues and reissue funds when appropriate.Ensure compliance with federal, state, and institutional regulations and policies related to student refunds, financial aid disbursements, Title IV funds, overpayments, and the return of funds.Collaborate with Financial Aid, Accounts Payable, Registration and Records, Treasury, and other university departments to resolve account issues that affect refund eligibility and timing.Communicate with students and families regarding refund status, eligibility, payment methods, returned funds, account balances, and required actions in a professional and customer-focused manner.Maintain accurate documentation and records related to refund transactions, adjustments, correspondence, and account research in accordance with university policies and record-retention requirements.Identify and investigate unusual or potentially fraudulent refund activity, escalating concerns to appropriate university personnel in accordance with established procedures.Develop and maintain knowledge of university policies, procedures, systems, and regulatory requirements affecting student refunds and accounts receivable.Assist with process improvement and system implementation efforts designed to improve the accuracy, efficiency, timeliness, and security of refund processing.Cross-train and provide support for other Office of the Bursar/Business Office functions as needed to maintain continuity of operations.Perform other duties as assigned in support of the university's student financial services and accounts receivable operations.Forecasting and collaborating for refunding at start of term to ensure smooth processes.Daily Treasury FunctionsPerform end of day ACH process, including the review of file transmissions and the verification of control totals.Manage ACH return and dishonor processes.Resolving transaction failures and routing discrepancies in compliance with NACHA guidelinesAdditional DutiesManage payment plans.Manage College Credit Plus billing operations.Supervision and onboarding of Student EmployeesCertification of scholarship, loan documentation, and tax documentation (TL11A, OSAP, 1098T, Etc.)Time administratorUnit requisitionerBudget controlsPerform other duties as assigned to support the Office of the BursarMinimum Education and Experience RequirementsHigh School diploma and 7 years of accounting and/or financial analysis experienceAssociate's degree and 5 years of accounting and/or financial analysis experienceBachelor's degree and 3 years of accounting and/or financial analysis experiencePreferred Education and ExperienceBachelor's degree preferred1 year of budget management, analysis, and forecasting experience1 year of refunding experience1 year of higher education experience1 year of working with Federal Loans Eligibility3 years in customer service or an administrative officeKnowledge, Skills and Abilities:Basic understanding of the business processes of an institution of higher education, including recruitment/retention, academic and student affairsExcellent public speaking skillsExcellent oral and written communication skillsActive listening skillsExcellent time management and organizational skillsHigh quality, compassionate and caring student-centered counseling skillsAbility to interact professionally with individuals including students, faculty, staff, alumni, and representatives of external agenciesAbility to maintain a high level of confidentiality of information as required by federal lawKnowledge of computer applications including but not limited to: Microsoft Office, Microsoft Outlook, People Soft/CSS, an ability to learn and adopt other technologies, and comfort level to use computer database, word processing, spreadsheet programs and web-based applicationsCollaborative team player who thrives in fast-paced environments.Committed to fostering a cooperative and productive work environment.Application DeadlineThe search committee will review applications until the position is filled; however, for best consideration, applications should be provided by October 30, 2026.Required Application Materials & EvaluationExperience must be fully documented on the official application.The application will be used to evaluate if candidates meet the minimum requirements for the position and for consideration when determining starting pay rate.Experience requirements are inclusive of relevant professional experience, or experience attained through relevant internships, co-ops, student employment positions, or graduate assistantships.UploadsRequired: Resume (for supplemental information only)Optional: Cover LetterEssential Requirement: Work AuthorizationBGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.