Guest Services Assistant

Guest Services AssistantThe City is seeking to fill two (2) Guest Services Assistant positions. Under the direction of the Guest Services Supervisor, the Guest Services Assistant is responsible for providing high level customer service operations at the Community Center front desk. To facilitate opening/closing cleaning duties, programs, rentals, and oversight of the facility.Essential Duties & ResponsibilitiesOpen and closes the Community CenterGreets all patrons upon entry of the facility and supervises guest admission and membership sales or visitor access to rental spacesRecognizes and promotes all programs and services offeredAssists with enforcement of policies, procedures, rules, and regulations, which includes acting within delegated authority to take enforcement actionResolve guest issues, complaints and document all incidents or accidentsDaily cleaning and office tasks as indicated by department punch listAll other tasks, duties and projects as assignedQualificationsMust be 16 years of age or olderThere are no benefits associated with this position.