Customer Service Rep (7359)

Domino's Franchise

Job Description

Company Description

Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?

Job Description

Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day!

Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?"
Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills
Master the art of order juggling – process, return, exchange, repeat!
Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match
Become a walking, talking product encyclopedia – impress customers with your vast knowledge of our offerings
Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system
Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management)
Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers
Help craft the ultimate customer service playbook by contributing your genius ideas
Smash those performance goals like a boss and keep our quality standards flying high

Qualifications

Jedi-level communication skills, both in speaking and writing – you can explain things clearer than a crystal ball!
People skills that would make even Ryan Reynolds jealous – you can charm customers from all walks of life
Problem-solving abilities that would impress Einstein– you're always one step ahead of customer concerns
Tech-savvy enough to make Iron Man proud – you can navigate computer systems like a pro
CRM software experience that would make you the Yoda of customer data management
Multitasking skills that would put an octopus to shame – you thrive in our fast-paced, whirlwind environment
Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!)
Zen master-level calm under pressure – you can turn conflicts into group hugs (metaphorically speaking, of course)
Eagle-eye attention to detail – you can spot a typo from a mile away
Team player vibes mixed with lone wolf independence – you're the Swiss Army knife of customer service
Flexibility that would make a yoga instructor envious – you bend and adapt to changing priorities like a champ
High school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters)
Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply

Vacancy posted 13 days ago

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