LTC Managing Pharmacist

Job Description

Job Description

What You'll Do

As the Pharmacy Manager, you will provide leadership and oversight for all aspects of the Long-Term Care pharmacy operation, including clinical services, workflow management, quality assurance, staff development, and customer satisfaction.

Leadership & Operations

• Lead and supervise pharmacists, pharmacy technicians, and support staff to ensure efficient daily pharmacy operations.
• Oversee prescription processing, verification, dispensing, and medication delivery to long-term care facilities while maintaining exceptional quality standards.
• Develop staffing plans and schedules that support operational efficiency, excellent customer service, and financial performance.
• Foster a positive, collaborative, and accountable team culture through coaching, mentoring, and professional development.
• Conduct performance evaluations, provide ongoing feedback, and recognize employee achievements.

Clinical Excellence

• Ensure compliance with all federal and state pharmacy laws, DEA regulations, Medicare/Medicaid requirements, and company policies.
• Maintain the highest standards of medication safety through Drug Utilization Review (DUR), prescription verification, and clinical oversight.
• Serve as the primary resource for complex prescription questions, provider concerns, medication therapy issues, and patient escalations.
• Collaborate with physicians, nurses, consultants, and facility staff to resolve medication-related concerns and optimize patient outcomes.
• Partner with the Director of Clinical Services to develop and expand Medication Therapy Management (MTM), clinical pharmacy services, immunization programs, and other patient care initiatives.

Quality & Continuous Improvement

• Monitor pharmacy quality metrics and operational performance indicators.
• Conduct root cause analyses and implement corrective actions to improve quality, safety, and workflow efficiency.
• Develop, maintain, and continuously improve pharmacist work instructions, standard operating procedures, and best practices.
• Identify opportunities to improve processes, increase efficiency, and enhance customer satisfaction.

Training & Team Development

• Partner with training and leadership teams to ensure employees receive comprehensive onboarding and ongoing education.
• Educate staff on new regulations, workflow enhancements, technology updates, and clinical initiatives.
• Promote a culture of continuous learning, accountability, and professional growth.

Customer & Facility Relationships

• Build strong relationships with long-term care facilities, providers, nurses, and internal departments.
• Serve as a trusted clinical and operational resource for customers and facility partners.
• Collaborate across departments to improve service levels and exceed customer expectations.

QualificationsRequired

• Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree.
• Current, active Wisconsin Pharmacist License in good standing.
• Certified to administer vaccinations in Wisconsin.
• Minimum of 3 years of pharmacy leadership, supervisory, or management experience.
• Strong understanding of pharmacy operations, workflow management, quality assurance, and regulatory compliance.

Preferred

• Long-Term Care pharmacy experience strongly preferred.
• Experience leading pharmacy operations in a high-volume dispensing environment.
• Knowledge of Medicare Part D, consultant pharmacy services, and long-term care regulations.
• Experience with pharmacy management systems and workflow technology.
• Proficiency with Microsoft Office Suite.

What Makes You Successful

We're looking for someone who is:

• An inspiring and supportive leader who enjoys developing high-performing teams.
• Passionate about improving patient outcomes through exceptional pharmacy care.
• Organized, detail-oriented, and able to prioritize multiple responsibilities.
• Skilled at problem-solving and making sound clinical and operational decisions.
• Comfortable working in a fast-paced, deadline-driven healthcare environment.
• An effective communicator who builds strong relationships with patients, providers, and team members.
• Committed to continuous improvement and operational excellence.
• Customer-focused with a strong sense of accountability and integrity.

Why Join Hometown Pharmacy?

At Hometown Pharmacy, you'll have the opportunity to lead an experienced team dedicated to improving the lives of patients in long-term care communities throughout Wisconsin. We believe in empowering our leaders, investing in our employees, and providing innovative pharmacy services that make a meaningful difference every day.

If you're ready to lead with purpose, drive operational excellence, and positively impact patient care, we encourage you to apply today.