Seasonal Customer Service Representative -Healthcare (On-Site)

Seasonal Customer Service Representative -Healthcare (On-Site)Skip to main content**Use of Cookies** Cookies are files or pieces of information that may be stored in your computer's hard drive when you visit a Web site. Cookies may also be used to help speed up your future activities or to improve your user experience by remembering the information that you have already provided to us. We do not use cookies to retrieve information from your computer that was not voluntarily provided by you. The use of cookies is an industry standard and you will find them at most Web sites. Most browsers are initially set to accept cookies and you may change this functionality within your browser settings. This website utilises a number of cookies required for the functionality of the website (essential cookies) as well as additional cookies to support functionality such as remembering previously provided information (non-essential cookies). By clicking ‘Accept’ you agree to the use of both essential and non-essential cookies whilst using this website. If you do not accept the use of these additional cookies, then you may click ‘Decline’ which will mean that only essential cookies will be used.# Apply With Us!Seasonal Customer Service Representative -Healthcare (On-Site) page is loaded## Seasonal Customer Service Representative -Healthcare (On-Site)Applylocations: USA, Laredo, TXtime type: Full timeposted on: Posted Todayjob requisition id: R1734814Job Title:Seasonal Customer Service Representative -Healthcare (On-Site)Job DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)## Join a world-class team in Laredo, as a Seasonal Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)**A NEW CAREER POWERED BY YOU**Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “**World’s Best Workplaces**,” “**Best Company Culture**,” and “**Best Companies for Career Growth**” awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!As a Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.**CAREER GROWTH AND PERSONAL DEVELOPMENT**This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.**WHAT YOU WILL DO IN THIS ROLE**As a Customer Service Representative, you will:* Provide inbound customer support.* Help customers resolve technical issues.* Assist in correcting billing concerns.* Deliver expert customer experiences...with a smile.**YOUR QUALIFICATIONS**Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:* Minimum 6 Months of Customer Service experience* Empathy* Proficiency in fast-paced multi-tasking* Eagerness to learn new technologies* Bilingual not required, but encouraged to apply.* Must reside in the United States or have a valid U.S. address for residence**WHAT’S IN IT FOR YOU**One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:* The base salary range for this position is $15 hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include a comprehensive employee assistance program (EAP), paid time off, and holidays.* Paid training and lucrative employee referral program.* DailyPay enrollment option to access pay "early," when you want it.* Health and wellness programs with trained partners to help promote a healthy you.* Mentorship programs that support your rewarding career journey.* A modern, state-of-the-art office setting with advanced technologies and a great team.* Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.* Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.* A range of other perks and benefits**REIMAGINE THE BEST VERSION OF YOU!**If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”**JOB AVAILABILITY**We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.**Physical & Mental Requirements**: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the****Job Applicant Privacy Notice for California Residents****Eligibility to Work:**In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.**Where Job May be Performed:**Currently, this position may be performed only in the states listed here.Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.For more information regarding your EEO rights as an applicant, please visit the following websites:* English* SpanishTo request a reasonable accommodation please click here.If you wish to review the Affirmative Action Plan, please click here.Location:USA, Laredo, TXLanguage Requirements:Time Type:Full time2027-01-29**Physical and Mental Requirements:**The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.**Equal Employment Opportunity:**Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.For more information regarding your EEO rights as an applicant, please visit the following websites:· English · Spanish**Accommodation:**Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting View email address on click.appcast.io. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. **Artificial Intelligence:**As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. **Work Authorization:**In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **For further information on available work states and Equal Employment Opportunity as an applicant, please click** **HERE** #J-18808-Ljbffr