Customer Support Representative - MN
Globe Life AIL - McQuade Organization
Were hiring a Customer Support Representative in Bloomington, MNhelp clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company
Full-Time Entry-Level Position Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, youll play a key role in supporting clients and guiding them through the process of protecting what matters most their families.
Qualifications:
Youll love this job if youre:
- ????? An advocate You care deeply about the customer experience and stop at nothing to deliver value.
- ???? A creative problem solver You can think outside the box and find the best solution using available tools.
- ?? A wordsmith Youre clear, concise, and approachable in both written and verbal communication.
- ???? A helper Youre patient and understanding, committed to creating positive interactions.
- ???? An organized multitasker You juggle tasks with ease and maintain high productivity.
- ???? A team player Youre collaborative, supportive, and enjoy helping your colleagues succeed.
Responsibilities:
- Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
- Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
- Update and maintain accurate support documentation and FAQs.
- Collect and route customer feedback for internal improvement.
- Demonstrate perseverance and empathy in resolving client concerns.
- Learn continuously and share your knowledge with teammates.
What Were Looking For:
- Excellent written and verbal communication skills.
- Commitment to working hard to grow.
- A customer-first mindset with a strong desire to assist others.
- Previous customer service or soft sales experience is a plus.
- Comfort with live chat, email communication, and CRM platforms .
- Ability to learn quickly, stay organized, and handle multiple priorities.
- A positive attitude and a growth mindset we value coach ability over perfection!
???? Dont meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
- ???? Weekly pay plus performance-based bonuses
- ???? Health, life, and retirement benefits
- ???? Merit-based promotions and opportunities for advancement into leadership roles
- ???? A supportive, team-oriented culture that values your growth
Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
Customer Support Representative jobs in Bloomington, MN Apply today for remote-friendly insurance roles with career growth, training, and competitive pay
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Vacancy posted 5 days ago
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