Patient Access Specialist

Supporting patient access to care management services, the remote contracted Patient Access & Eligibility Specialist will verify insurance coverage, confirm program eligibility, and assist patients through administrative intake processes. Key responsibilities Manage incoming patient calls, providing assistance and coordinating call routing to appropriate team members Verify patient insurance coverage and eligibility for care management programs, documenting results accurately Prepare eligible patient lists for enrollment by ensuring accurate demographic and insurance data Required qualifications 1-3 years of experience in healthcare administration, patient access, or insurance verification Experience with electronic medical record (EMR) systems Familiarity with Chronic Care Management (CCM) or Remote Patient Monitoring (RPM) preferred Strong technical proficiency and ability to learn new healthcare platforms quickly Experience handling patient phone calls in a professional healthcare environment