Account Manager
Recourse AI
Account Manager / Snr Account Manager (Customer Success Manager)
Deadline for applications, October 9th 2026
Reimagine HCP engagement for Life Sciences
Recourse AI are a venture-backed AI company on a mission to unlock the potential of every life sciences & healthcare professional around the world, transforming patient care. The company has a rapidly expanding customer-base, with their domain-specific AI agents reaching enterprise-wide adoption at some of the world’s largest health & life science organisations. The Recourse AI leadership team includes deep medical,AI and life sciences GTM experience. Our values sit at the heart of everything we do - we’re obsessive about potential, tenacity, transparency, and performance.
Role summary
We’re hiring a Customer Success Manager in North America to support our growing client base, reporting into the VP Customer Success for the US. You will own the end-to-end delivery of new client AI experiences on the Recourse AI platform - running a repeatable delivery process. You’ll be the client-facing day to day contact and delivery project manager who drives decisions, keeps stakeholders aligned, and ships high-quality solutions on time while protecting scope. Ideal candidate will excel at stakeholder management, scope control, structured thinking, calm execution under pressure.
Key responsibilities
- Run client project management including onboarding and delivery cadence for new AI experiences (timelines, action logs, comms)
- Facilitate design workshops to understand client requirements and objectives
- Consolidate feedback across stakeholders into unified changes; enforce change control best practice
- Coordinate internal teams (SMEs, content, customer success, sales)
- Maintain delivery standards: documentation, decision logs, acceptance criteria, and release notes.
- Identify and implement efficiencies
- Build strong relationships to delight clients ensuring successful renewals
- Identify new upsell/cross-sell opportunities
Required experience
- 1+ years in client-facing delivery: project management, client services, implementation, or account management.
- Comfortable facilitating workshops and challenging clients to get crisp inputs and decisions.
- Strong written communication and documentation discipline.
- Experience in life sciences, pharmaceutical or medical communications industry, medical education, or training/enablement delivery
Preferred
- Familiarity with training/field enablement concepts or simulation/learning products.
- Experience working with regulated content workflows (e.g., MLR).
- Exposure to AI-enabled products, conversation intelligence, or AI content operations.
Why Re:course AI?
- You’ll take up a role in a high-growth, venture-backed tech start-up with potential for rapid growth and increasing responsibilities
- You’ll be given ownership and autonomy
- You’ll have a meaningful and profound impact to help unlock potential in healthcare and life sciences working with cutting edge AI technologies
- You’ll get to work with other passionate and bright people
Re:course AI is an equal opportunities employer and we pride ourselves on having a diverse team
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Account Manager in Hartford, CT vacancy
$125k
...strategic, clinically savvy sales professional passionate about driving meaningful impact in vascular care? Join us as an Arterial Account Manager, where you’ll operate with autonomy, lead program development, and partner with top physicians and health system leaders to...SuggestedFull timeFor contractorsLocal areaStryker
Hartford, CT1 day ago$264k - $363k
...grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job... ...and help us all evolve, together. Your CareerThe Major Account Manager partners with our customers to secure their entire digital experience...SuggestedFull timeRemote workVisa sponsorshipWork visaFlexible hoursPalo Alto Networks
Hartford, CT3 days ago$24.5 - $29 per hour
...across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.The Account Manager supports Account Executives’ sales efforts by taking ownership of fulfillment in such a way that the AE can play their role of...SuggestedFull timeTemporary workPart timeLocal areaFlexible hoursTegna
Hartford, CT5 days ago$220k - $280k
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and...SuggestedContract workWork at officeWorldwideHome officeFortinet
Hartford, CT3 days ago- Descripción del empleoReporting into the Area Manager this role has responsibility for the effective and profitable Sales and Business management on assigned territory and customer accounts. The key focus of the role is to achieve on-going sales growth and meet specific...SuggestedLocal area
Veolia Environnement
Hartford, CT2 days ago - ...Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Regional Named Account Manager to contribute to the success of our rapidly growing business. As a Regional Named Accounts Manager, you will:Drive direct sales...Work at officeWorldwideHome office
Fortinet
Hartford, CT4 days ago $144.16k - $212k
...building connections with businesses across the nation and expanding access to the DoorDash platform. The DoorDash for Business Account Management (Post-Sales) Team is focused on expanding revenue and deepening strategic partnerships across our managed customer base...Hourly payWork at officeLocal areaRemote workFlexible hoursDoordash
Hartford, CT2 days ago- ...to-market strategies that enable our sales teams, engage mid-market clients, and drive revenue across a diverse portfolio of named accounts. We operate at the intersection of strategy, sales, and execution — and we are looking for exceptional business development...Work experience placementLive inWork at officeLocal area
Accenture
Hartford, CT2 days ago $10,000 per month
...automation can deliver measurable efficiency and performance gains, creating long-term value for clients. Role Description The Account Manager role at DobotAI is a full-time, on-site position based in Houston, TX. The Account Manager will manage a portfolio of agency...Full timeDobotAI
Hartford, CT3 days ago$85k - $95k
...Job Posting: Account Manager Company: Nanosonics Location: Stamford, CT / greater suburban New York, metro area between NY and Boston Work Arrangement: Remote Travel Requirements: 75% travel (usually T-Th) Employment Type: Full-Time Compensation:...Full timeLocal areaRemote workJobrapido
Hartford, CT1 day ago$100k - $110k
...Variable pay: $50,000 per year (based on meeting goals) Join Trace One We are looking for an experienced Enterprise Account Manager to drive the growth and success of our most important existing client relationships in the US. As Enterprise Account Manager...Remote workWorldwideFlexible hoursTrace One
Hartford, CT5 days ago$116k - $144k
...In this role, you will impact the company significantly by driving revenue growth through effective account management. Your ability to identify new business opportunities and provide exceptional service will enhance customer satisfaction and strengthen Honeywell's position...Permanent employmentContract workTemporary workWork experience placementWork at officeFlexible hoursHoneywell
Hartford, CT5 days ago- ...About Lucent Health Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management... ...actions and decisions respect company policies and values Accountability: own up to mistakes and take responsibility for rectifying...Contract work
Lucent Health
Hartford, CT2 days ago - ...Account Manager – ExemptHanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA...Contract workWork at office
Hanwha Aerospace USA LLC
Newington, CT4 days ago $130k - $165k
...US, Virginia, Reston Remote United States Full time JR0038070 Job Title: Federal Civilian Account Manager About Trellix Trellix is a global cybersecurity leader helping organizations build cyber resilience for the AI era. Combining AI-native security, operational threat...Base plus commissionFull timeContract workRemote workFlexible hoursTrellix
Hartford, CT1 day ago$70k - $80k
...Account Manager – Silq Job Type: Full time Location: United States (Remote) Base pay $70k to 80k Commission $20k to 50k OTE $90K to $140K + Benefits & Equity The Opportunity Love building relationships, solving problems, and growing a business? So do...Full timeRemote workSilq
Hartford, CT3 days ago$70k - $110k
...Reports To: Director of Account Management Work Location: Remote Salary Range: $70,000 – $110,000 annually Account Manager Job Title: Account Manager Department: Sales Reports To: Director of Account Management Work Location: Remote Salary Range: $70,000 – $110,000 annually...Local areaRemote workFlexible hoursAmplix
Hartford, CT5 days ago$90k - $100k
...MSP Account Manager Req number: R7839 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence...Hourly payFull timeFor contractorsApprenticeshipWork at officeLocal areaRemote workWorldwideCAI
Hartford, CT2 days ago$75k - $110k
...business need* Life Unlimited. At Smith+Nepphew, we design and manufacture technology that takes the limits off living. As an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with...Flexible hoursSmith & Nephew
Hartford, CT2 days ago- ...customer needs, quoting, closing new business, and service existing accounts, obtains orders, and establishes new accounts by planning and... ...by studying existing and potential volume of dealers. Keeps management informed by submitting activity and results reports, such as...Local areaHome officeMonday to Friday
Custom Truck One Source
Hartford, CT4 days ago - ...Porter is a multidisciplinary design group creating immersive brand experiences for the built environment. We're in search of an Account Manager - a brand ambassador, someone who is the face of Jack Porter to our clients and can strategically engage in challenging...Temporary workFor contractorsShift work
Jobrapido
Hartford, CT1 day ago $150k - $200k
...Account Manager – Tire Industry Location: Flexible; must be based near an airport Travel: Approximately 25-50% Total Compensation Package : $150,000–$200,000 The Carlisle Group has been retained to fill this critical role for a company we have partnered with...Flexible hoursThe Carlisle Group
Hartford, CT4 days ago- ..., technical expertise, and consistent execution to drive successful outcomes for clients. Role Description The Territory Sales Manager is a full-time, remote role. This role is responsible for developing and managing a territory sales plan, identifying and qualifying...Full timeWork at officeRemote work
Jobrapido
Hartford, CT1 day ago $120k
...rapidly. To further accelerate this growth and strengthen our engagement with key hyperscale customers, we are adding an experienced Account Manager to our team. The successful candidate will be responsible for maximizing revenue, building and maintaining long term...Work at officeRemote workOverseasFlexible hoursFUJIFILM Corporation
Hartford, CT5 days ago- ...Global Account Manager – Medical Device Manufacturing (USA) I'm partnering with a global medical device manufacturer, specialising in plastic injection molding, to recruit a Global Account Manager responsible for managing and growing strategic customer accounts, driving...Worldwide
Lumira Search
Hartford, CT4 days ago - ...from clone development, manufacturing, clinical development, and regulatory approvals to commercialization Role: National Accounts Manager, Biosimilars – South Central Region REPORTS TO: Head of U.S. National Accounts Location: Remote Office National...Contract workWork at officeLocal areaRemote workWorldwide
Biocon Biologics
Hartford, CT1 day ago - ...National Account Manager-Vegetation Management Job Overview: The National Account Manager for Federal and Emergency Response contracts is responsible for driving revenue growth, strengthening strategic customer relationships, and supporting the successful delivery...Contract workWork at officeNight shift
Arbor Works
Hartford, CT4 days ago - ...THIS IS NOT A JOB AT FORCEBRANDS National Accounts Manager We are seeking a National Accounts Manager to drive the growth of a rapidly expanding beverage brand across key national retail partners. This individual will play a critical role in launching and growing national...Work at officeFlexible hoursAfternoon shift
Force Brands
Hartford, CT1 day ago - ...Puerto Rico (not applicable to positions based outside of US or Puerto Rico): Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated for COVID- Account, Director, Animal, Marketing, Sales, Management, Staffing...
PSG Global Solutions
Hartford, CT2 days ago - ...IDR | National Accounts Division - This is a remote role! Preferred location of candidate in order: Nashville, Dallas, Denver, or Atlanta... ...IDR is seeking a driven, hunter-minded National Account Manager to service and grow a portfolio of existing enterprise accounts...Local areaRemote work
IDR, Inc.
Hartford, CT2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Account Manager. Be the first to apply!
Related searches
- hvac account manager Hartford, CT
- account manager inside sales Hartford, CT
- account director Hartford, CT
- account manager outside sales Hartford, CT
- real estate accounting manager Hartford, CT
- senior digital account manager Hartford, CT
- customer accounts manager Hartford, CT
- account service manager Hartford, CT
- outsourced accounting manager Hartford, CT
- dedicated account manager Hartford, CT