Scheduling Assistant

Scheduling Assistant

Under the direction of the Scheduling Manager, facilitate the scheduling of meeting and event space reservations in the Cesar Chavez Student Center. Direct interaction with clients, guests, and other AS staff will be required.

Job Description:

• Process and enter data of scheduled events into scheduling software
• Assist organizations in the reservation request process
• Maintain the reservation management software - Accruent EMS Scheduling Software
• Perform general clerical duties including, but not limited to: typing, filing, answering phones, word processing, recording business transactions, and email correspondence
• Maintain AS Master Event Calendar on website
• Directly assist clients and guests of the Event Services department via in-person, telephone, email, or video conference service
• Ensure billing accuracy and review estimates with clients prior to final billing
• Compile reports and activity summaries for daily and weekly operations updates
• Collaborate with internal and external contacts regarding work related items
• Other duties as assigned

Qualifications:

• Currently SF State students enrolled in a minimum of 6 semester units for undergraduates and 4 units for graduates.
• 1 year customer service experience
• 1 year office or clerical experience
• Excellent written and verbal communication skills, including professional phone etiquette.
• Excellent interpersonal and customer service skills with the ability to effectively interact with internal and external stakeholders at all levels.
• Strong computer skills including Microsoft Office suite and Google suite, experience with event management software is recommended, but not required
• Strong organization and record keeping skills
• Strong ability to prioritize and coordinate multiple tasks

Application Instructions: Please complete an application via our Application Portal. A resume must also be submitted along with the application to be considered for the position. Cover letter is optional.