Senior Director, Patient & Provider Service Operations
Humana
Humana Inc. is seeking an Associate Director of Service Operations to build and lead patient and provider service across phone and digital channels. You will own service quality, timeliness, and escalation, shaping the operating model and workforce practices for a differentiated experience. This remote role requires launching or transforming a regulated health service function, with strong emphasis on KPIs, governance, and cross-functional collaboration with product, technology, and external #J-18808-Ljbffr Humana
Vacancy posted 1 day ago
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