Freight Dispatcher

Job TitleAnswer incoming calls and respond to customer inquiries in a professional mannerSchedule and dispatch drivers/technicians based on service needs and availabilityMonitor routes and provide real-time updates to customersResolve customer concerns and ensure a positive service experienceMaintain accurate records of service requests, schedules, and communicationsWork closely with team members to ensure timely and efficient operationsQualificationsStrong communication and customer service skillsAbility to multitask in a fast-paced environmentExperience using Microsoft Word and Excel is requiredProblem-solving and organizational skillsPrevious customer service or dispatch experience is a plusWhy Join UsSupportive team environmentOpportunities for growth and advancementStable, fast-paced work setting