Manager Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Organization (GRC) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

Role Overview:

The New Product Governance & Strategy team within Enterprise Risk Management & Risk Oversight (ERM&RO) leads the governance and risk management of the New Product Governance (NPG) process, ensuring compliance with OCC Bulletin 2017-43. The team owns the New Product Governance Policy, maintains the process flow for product governance risk management, enterprise system of records, and monitors product performance from a risk perspective - ensuring that we are operating within our risk appetite limits.

Key Responsibilities

• Support the implementation and execution of the firm’s new product governance framework in alignment with OCC Bulletin 2017-43 and relevant internal risk policy requirements.

• Lead and enhance processes related to an enterprise-wide risk transformation initiative

• Develop high-quality deliverables (including but not limited to presentations, process design documents, and reporting materials) for senior leadership, governance committees, and cross-functional partners.

• Proactively identify and address process gaps, inefficiencies, or emerging risks within the product lifecycle.

• Partner closely with teams across risk pillars and control management to facilitate end-to-end governance and improve coordination.

• Operate with agility and responsiveness in a dynamic environment, often managing multiple initiatives simultaneously.

Qualifications

• 3+ years of experience in risk management, product governance, regulatory compliance, or related functions within financial services.

• Strong analytical and problem-solving skills; ability to connect dots and structure complex concepts clearly.

• Demonstrated experience managing or contributing to large-scale projects with cross-functional involvement.

• Proficiency in building senior-level presentations (PowerPoint); strong storytelling, visual, and written communication skills.

• Ability to engage with senior stakeholders, manage competing priorities, and drive accountability.

• Advanced Excel skills required.

• Self-starter with high attention to detail, excellent judgment, and a collaborative mindset.

Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.