Supervisor Laboratory Operations (Chemistry-Hematology) (JPA2025)

Job Description

Job Description

Job Title: Supervisor Core Laboratory Technical Operations (Chemistry-Hematology)
Location : Charlotte, NC (Onsitre)
Contract Duration: Direct Hire
Work Hours: third shift - 0530 - 1300

Job Profile Summary:
Responsible for laboratory operations in a defined clinical testing discipline of the Core Laboratory within the Advocate Health enterprise. Ensures that laboratory operations run at peak performance by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality. Maintains strong collaboration and relationships with internal laboratory leaders and Advocate business partners to align with corporate strategies, initiatives, process, and procedures."

Major Responsibilities:

• Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise. 
• Directs and oversees efficient operations including acting as a liaison to lab leadership. 
• Maintains competency in all test systems and processes in defined discipline for area of responsibility. Serves as competency assessor and department subject matter expert. 
• Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction.
• Plans and actively participates in implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility. Fosters innovation to support both current and future needs. 
• Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies. Develops processes to ensure continual inspection readiness.   
• Develops and maintains effective communication. Collaborates with other leadership to provide excellent customer service. 
• Accountable for accuracy of test results, efficient operations, proper staffing levels, and resource utilization. 
• Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Skills:   
Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, twist and bend the majority of the workday.
• May be exposed to mechanical, electrical, and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate safety protection, i.e. laboratory coats, gloves, gowns and/or eye protection.
• Must be able to handle stressful situations in a calm and professional manner.
• May be required to travel, therefore may be exposed to inclement weather and adverse road conditions.
• This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Education
Licensure, Registration, and/or Certification Required:

• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or 
• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), Molecular Certification (MB), Cytology Certification (CT), Microbiology Certification (M), Histology (HTL), Cytogenetics (CG), Histocompatibility CHT (ASHI/ACHI), etc.  as appropriate for area of responsibility).

Education Required:

• Bachelor's Degree in Clinical Laboratory Sciences or Medical Technology or equivalent 

Experience Required:

• Typically requires 3 years of experience in technical laboratory services and operations.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership skills including decision making, delegation, team building, customer service, and conflict resolution. 
• Knowledge of regulatory compliance, accrediting and licensing agency requirements. 
• Intermediate computer skills including knowledge and experience with laboratory information systems. 
• Excellent organization and communication skills.

 

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.