Manager In Training

Job Description

Job Description

Start Your Leadership Journey with EcoClean Austin: Manager in Training Opportunity

Looking to grow your career in a company that values leadership, innovation, and sustainability? EcoClean Austin invites you to join our Manager in Training (MIT) program—a hands-on opportunity to develop the skills you need to lead with confidence and make a meaningful impact.

For over 30 years, EcoClean Austin has been a trusted name in the Austin community, offering exceptional garment care with a focus on sustainability and outstanding customer experiences. As a nine-time Best of Austin award winner, we’re proud to support our customers in living their best lives—and we’re looking for motivated individuals who share our mission.

What You'll Be Doing

As a Manager in Training, you’ll embark on a structured program designed to teach you every aspect of our business. Here’s what you’ll dive into:

Customer Experience

• Deliver exceptional service and resolve customer concerns professionally.
• Learn garment inspection, ticketing procedures, and build lasting customer relationships.

Store Operations

• Master opening/closing procedures, cash handling, and inventory management.
• Support scheduling, labor management, and maintaining company standards.

Garment Knowledge

• Gain expertise in garment care, including wet cleaning, wash & press, and specialty items like wedding gowns and household textiles.

Production Operations

• Understand garment flow from intake to delivery, quality inspection, and production scheduling.

Leadership Development

• Develop skills in coaching, performance management, hiring, conflict resolution, and team communication.

Business Development

• Contribute to local marketing, sales growth initiatives, and community outreach.
• Support customer retention and commercial account development.

Daily Responsibilities

• Lead by example in delivering top-notch customer service.
• Support employees with training and coaching.
• Ensure garments are processed accurately and maintain quality standards.
• Assist with scheduling, staffing, and operational reporting.
• Help resolve customer claims and monitor production deadlines.
• Contribute to sales and business development efforts.

What We’re Looking For Required Qualifications

• High school diploma or GED.
• Valid driver’s license.
• Ability to lift up to 40 pounds.
• Strong communication skills and professional appearance.
• Dependable, punctual, and able to multitask in a fast-paced environment.

Preferred Qualifications

• Supervisory or management experience.
• Background in retail, hospitality, restaurant, or service industries.
• Experience in customer service and leading teams.
• College coursework or degree (preferred but not required).

The Ideal Candidate

We’re seeking someone who: - Is eager to grow into a leadership role. - Takes initiative and thrives in a fast-paced, team-oriented environment. - Communicates effectively and enjoys solving problems. - Leads with integrity and accountability. - Has a positive, can-do attitude and is detail-oriented.

Why Choose EcoClean Austin?

At EcoClean Austin, we believe in developing great leaders—not just hiring them. Through paid training, mentorship, and professional growth opportunities, we’ll prepare you for leadership roles such as Assistant General Manager, Operations Manager, or even corporate leadership positions.

We also offer: - Competitive salary and performance bonus opportunities. - Paid Time Off (PTO) and health benefits. - Employee garment cleaning discounts. - Career advancement opportunities. - A supportive, team-oriented culture.

Ready to Join the EcoClean Family?

If you’re passionate about leadership, customer service, and making a difference, we’d love to hear from you. Apply today to start your journey with EcoClean Austin and take the first step toward a rewarding career.

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