Regional Director of Operations

Company Description

Eastern Dental Management is dedicated to providing outstanding dental care for families across all age groups. With over 45 years of experience, our skilled team of dentists and specialists prioritizes healthy and happy smiles by offering comprehensive services in a welcoming, patient-focused environment. We aim to make dental care accessible with multiple specialties, flexible payment options, and the ability to treat entire families. At Eastern Dental, we are proud to support a mission of improving oral health while ensuring convenience and quality for our patients.

Role Description

This is a full-time, on-site role for a Regional Director of Operations located in the Toms River area. The Regional Director of Operations will oversee daily operational activities across multiple locations, ensuring efficient processes, optimal resource allocation, and compliance with organizational standards. Responsibilities include managing budgets, leading regional teams, analyzing operational metrics, and addressing customer service needs. This role will also require collaboration with cross-functional teams to improve operational performance and support the organization’s goals.

Qualifications

• Experience in Operations Management and developing strategic operational plans
• Strong Analytical Skills for performance tracking, problem-solving, and decision-making
• Proven expertise in Team Management, including leadership, coaching, and performance evaluation
• Proficiency in Budgeting and financial planning
• Customer Service orientation with the ability to ensure excellent patient care and satisfaction
• Exceptional communication and interpersonal skills
• Bachelor’s degree in Business Administration, Healthcare Management, or a related field (Master’s degree is a plus)
• Previous experience in dental operations, or multisite management is preferred
• Ability to thrive in a fast-paced environment and adapt to changing priorities