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Medical Administrative and Patient Outreach Coordinator

Bonneville Family Practice

Job Description

Job Description

Medical Administrative & Patient Outreach Coordinator – Join Our Growing Team!

Bonneville Family Practice is expanding, and we’re looking for a dependable, compassionate Medical Administrative & Patient Outreach Coordinator to grow with us. If you thrive in a fast-paced, team-oriented clinic, love helping patients, and want a long-term career where you can grow, we want to hear from you. Enjoy great perks, supportive management, and a workplace that feels like family. 25-30 hrs a week, Monday-Friday.

Why You’ll Love Working Here

  • Supportive, family-like team culture
  • Fun company events, retreats, and staff recognition programs
  • Opportunities to grow and advance in your medical career
  • Work-life balance in a busy, rewarding environment
  • Access to Med Spa services at employee pricing (Botox, laser, skincare, injections)

At Bonneville, we care about patients and people—our team celebrates wins together and creates a workplace where staff feel valued every day.

Your Role

As a Medical Administrative & Patient Outreach Coordinator , you are a key part of the patient experience. You’ll:

  • Schedules/Cancel appointments

  • Coordinate care with external agencies, family, payer sources, and other services as needed

  • Manage files, review progress notes written from other members of the treatment team

  • Provide resources, information and referrals to patients as needed

  • Help coordinate patient care

  • Participate in patient-related meetings and trainings

  • Actively monitoring secure texting platform for patient communication

  • Coordinate care that is safe, timely, effective, efficient, equitable, and client-centered

  • Handle case assignments, review case progress

  • Help patients achieve wellness and program compliance

  • Facilitate multiple care aspects (case coordination, information sharing, reporting etc.)

  • Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options

  • Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction

Requirements

  • Effective communication skills

  • Excellent organizational and time management skills

  • Problem solving skills and ability to multi-task

  • Compassionate and sympathetic

  • Able to work well with a team

  • Beneficial but not essential: experience in medical field.

Vacancy posted 2 days ago
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