Director, Performance Improvement

Central Florida Behavioral Hospital is a 174-bed, private psychiatric center located in beautiful, sunny Orlando, FL. The hospital provides 24-hour emergency services. Central Florida Behavioral Hospital offers a full continuum of care including inpatient treatment services for children, adolescents and adults; and partial hospitalization, intensive out-patient and ECT services for adults. Our treatment philosophy is based on a team approach that treats patients with dignity and respect, while delivering high-quality care.

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Position Summary

The Director of Performance Improvement plans, coordinates, directs and carries out activities related to the facility-wide performance and quality improvement program and processes. Ensures that the facility is in compliance with The Joint Commission, CMS, AHCA, OSHA and other regulatory agencies standards.

Job Duties/Responsibilities

• Oversees the activities directly related to the identification, evaluation and analysis of the performance and quality improvement activities for the facility.
• Documents and communicates key performance and quality improvement areas for the facility.
• Analyzes, creates and maintains quality data systems.
• Recommends ways to improve performance and clinical outcomes based on the data.
• Gathers performance and quality improvement data from internal or external resources.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

• Ability to pass a Level 2 Background Investigation. Please visit the following link for more information:
• Bachelor's Degree from an accredited college or university required. Bachelors Degree in nursing or a mental health related field from an accredited college or university preferred. Masters Degree preferred.
• Five (5) years clinical experience in a psychiatric inpatient facility with knowledge of Performance Improvement/Quality Management required. Two (2) years experience in clinical and administrative supervision required.
• Current licensure by the State of Florida as a Registered Nurse (RN) or Licensed Therapist preferred
• Cerner experience highly preferred
• A strong knowledge of The Joint Commission. CMS, AHCA, OSHA standards and any other applicable federal and start laws and regulations governing mental health care facilities.
• Excellent communication skills. Ability to maintain effective working relationships, inter-departmentally, intra-departmentally, and with the medical staff.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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