Medical Assistant

Job Description

Job Description

About Kindbody

Kindbody’s mission is to make fertility and family-building care affordable and accessible for all.

Founded in 2018, Kindbody has been recognized for technology innovation and industry leadership, Kindbody has been named to CNBC Disruptor 50, Fast Company’s Brands that Matter, Forbes Best Startup Employers, Inc.’s Best In Business list of most admired companies, as well as Deloitte Technology Fast 500™, which recognizes the fastest growing and most innovative technology companies in North America.

Kindbody is the leading U.S. fertility clinic network and global family-building benefits provider for employers on a mission to make fertility care more affordable and accessible for all. Kindbody serves patients at 26 state-of-the-art signature clinics and IVF labs, 400+ partner clinics, and in 113 countries around the world. Trusted by more than 140 employers, Kindbody’s physician-led model covers the full-spectrum of reproductive healthcare including fertility assessments, fertility preservation, genetic testing, IVF, donor and surrogacy services, adoption, postpartum care, and menopause support. Kindbody is the only fertility benefits provider that serves patients directly, delivering a seamless, integrated experience with superior health outcomes at lower cost. Kindbody has raised more than $315 million in debt and equity funding from leading investors including Perceptive Advisors, JP Morgan Chase’s Morgan Health, GV, RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures and TQ Ventures.

About the Role

As an experienced Medical Assistant, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism and collaboration. The hours will be determined based on availability and need, with occasional weekend and holiday shifts.

Schedule

• Full time need: Mon-Fri 730-4, occasional holiday

• High volume of phlebotomy

• Maintain and inventory supplies for the clinical operations

• Ensure lab specimens are ordered, collected, and sent to proper labs

• Document patient care services utilizing daily logs and patient records

• Utilizing Kindbody's proprietary EMR system and online laboratory portals to place lab orders and print patient labels

• Assist provider or ultrasound technician with various fertility and GYN procedures

• Prepare and maintain a safe surgical environment

• Sterilization of medical instruments using an autoclave

• Take vital signs and provide general clinical assistance

• Assists with the clinical care of fertility patients

• Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions

• Provides pre and post op education

• Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families

• Ensure the patient environment is set up, organized and clean

• Works independently to assure the program goals are achieved

• Willing to train new team members

• Support and promote excellence in customer service

• Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in your day to day

Who You Are

• Completion of a formal MA program

• Strong phlebotomy skills

• Ability to give intramuscular injections

• Minimum 2 years of experience in GYN, fertility is a plus

• Minimum 1 year experience in GYN procedures

• Minimum 2 years experience working in an EMR

• Minimum 1-2 years experience in supply ordering and inventory

• Knowledge of Medical Instruments and Sterilization

• Strong communication skills & a team player

• Willingness to be flexible and cross train in other roles when necessary

• Detail oriented

• Exemplifies strong customer service skills and professionalism

• Open to work weekends and holidays as needed