Front Desk Representative

Job Description

Job Description

Company Description

At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Summary

We are seeking a professional and customer-focused Front Desk Representative to serve as the first point of contact for visitors, clients, and guests. This role is ideal for individuals who enjoy interacting with people, maintaining an organized work environment, and providing exceptional administrative and customer support.

Responsibilities

• Greet visitors and clients in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls and inquiries.
• Provide accurate information regarding company services and procedures.
• Manage visitor check-in processes and maintain reception records.
• Schedule appointments and coordinate meeting room availability.
• Receive and distribute mail, packages, and deliveries.
• Maintain a clean, organized, and welcoming reception area.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Coordinate communication between departments and visitors.
• Support daily office operations and special projects as assigned.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive and collaborative work environment
• Hands-on administrative and customer service experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Basic computer proficiency, including Microsoft Office applications.
• Attention to detail and reliability.

• Competitive salary package ($47,000 – $51,000 annually)
• Comprehensive training and professional development
• Clear career advancement opportunities
• Collaborative and supportive team environment
• Opportunity to develop valuable marketing and leadership skills
• Performance-based growth opportunities
• Exposure to innovative marketing campaigns and business strategies
• Full-time position with long-term career potential
• Dynamic workplace focused on personal and professional success