Technical Support Engineer — FinTech API & Customer Success
Plaid
Plaid is hiring a Technical Support Engineer to manage customer issues from initial symptom to resolution, collaborating with Product and Engineering to reach solutions. You will respond to tickets via Zendesk, troubleshoot with internal tools, and contribute to process improvements while maintaining a customer-first mindset. Candidates should have 2+ years in a customer-facing role and experience with REST APIs, SQL, CSS, HTML, and at least one scripting language. #J-18808-Ljbffr Plaid
Vacancy posted 2 days ago
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