Clinic Operations Manager

$60k

Behavioral Framework, LLC

Boone, NC

# Clinic Operations ManagerApplylocations: Boone Clinictime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR101640# Join Our Growing ABA Team at Behavioral Framework!**Behavioral Framework** helps children diagnosed with autism and their families understand, cope and shine. We focus on behavioral improvements and skill development through positive reinforcement and repetition.# # We are looking to hire a full-time salaried, **Clinic Operations Manager** position at our Boone clinic!## Administrative & Staff Oversight* Supervise, train, and support all front desk and administrative staff.* Manage scheduling for admin/front desk coverage and ensure adequate staffing.* Serve as the main point of contact for non-clinical operations within the clinic.## ## Onboarding, Interviews & Orientation* Coordinate non-clinical onboarding for all new employees (HR paperwork, system access, badges, technology set-up, supplies, etc.).* Partner with clinical leadership to schedule and set up clinical onboarding and training.* Maintain onboarding checklists, ensuring staff are prepared to begin their roles successfully.* Oversee BT interviews and staff matching for teams in conjunction with clinic director and scheduling staff* School onboarding and all paperwork associated with BCBAs/BTs entering into schools.* Work with the School Services Coordinator to ensure all school related things are in order.**Facilities & Building Operations*** Oversee building maintenance, repairs, and vendor relationships (cleaning, utilities, security, etc.).* Ensure cleanliness, safety, and organization across all clinic spaces, including therapy rooms, learning stations, waiting areas, and staff offices.* Monitor and maintain supplies, equipment, and learning materials for staff and clients.**Scheduling & Utilization*** Oversee Scheduling for the clinic and work with the scheduling team as liaison to clinical supports.* Maintain long term schedules for all clients and review with directors.* Coordinate scheduling changes with the scheduling team.* Coordinate and track clinic space utilization and learning station usage to maximize efficiency.* Support clinical teams with room scheduling, ensuring balanced allocation of therapy spaces.* Monitor client flow and adjust systems as needed to reduce wait times and improve family experience.**Operations & Process Improvement*** Develop and refine operational procedures to improve efficiency and clinic organization.* Track operational metrics such as clinic utilization, station usage, and scheduling efficiency.* Collaborate with clinical directors to align operational systems with clinical needs.## ## Qualifications* Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred (or 2+ years equivalent experience in an ABA company in a leadership role).* Prior experience in operations, ABA, office management, or healthcare/clinic setting required;* Strong leadership and people management skills.* Excellent organizational, communication, and problem-solving skills.* Ability to manage multiple priorities in a fast-paced environment.* Proficiency with scheduling software, Microsoft Office/Google Suite, and basic data tracking tools.Compensation: $60,000/year### About Behavioral Framework**Changing Lives One Child At a Time**Joining Behavioral Framework is about more than a job — it's an opportunity to make a positive impact on your clients, their families, and the community. You get the opportunity to be a part of transformative moments in the lives of individuals with Autism and related disorders. Whether you’re starting your career or have experience, you’ll engage in meaningful work that brings life-changing rewards.
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