Deputy Director - Deep East

Job Description

Job Description

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

TITLE:
Deputy Director

REPORTS TO:
Project  Director   

LOCATION:
Deep East Texas Workforce Development Area

EMPLOYMENT TYPE:
Full-Time, Exempt Employee 

Career Team is looking to hire a Deputy Director tasked with assisting management in planning, organizing, and directing the daily operations of the Workforce Solutions Centers. Reporting to the Project Director, the Deputy Director serves as direct support to all front-line staff and customers at the Workforce Center.

Your Impact on Career Team's Success :

• Work with the Project Director to ensure that Intensive and Standard Operating Procedures are carried out consistently with Workforce Solutions Deep East Texas (WSDET) and Texas Workforce Commission (TWC) policies and procedures toward stated goals
• Provide general day-to-day operational guidance to all direct staff across the twelve-county Deep East region
• Serve as the primary operational point of contact in the Project Director's absence
• Conduct cross-training and other events to promote relationship building between the various offices, divisions, and partnering agencies
• Lead staff development efforts and assist the Project Director with budgetary alignment across multiple funding streams
• Provide supervision and ongoing support to Center management
• Oversee Managers and provide guidance on assigned duties, program implementation, program compliance, and technical assistance
• Schedule, attend, coordinate, and lead meetings with management staff, partners, and Board staff as needed
• Facilitate staff meetings and training as needed and directed
• Work with the Project Director and department leadership team to implement the strategic vision for operations, assessment, and marketing within the centers, developing shared strategic priorities
• Continually seek professional development and feedback on supervision style and approaches to better enhance customer service, staff development, morale, and cohesion
• Maintain up-to-date knowledge of standard operating procedures and contract updates/changes
• Collaborate with partner agencies and Workforce Board subject matter experts, including but not limited to program managers, fiscal staff, purchasing, IT, quality assurance, and the executive team, to advance the mission of the Board and Career Team
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

Other Job Duties:   This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable, related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required. 

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.  

To Qualify for This Role, You Must Have :  

• Bachelor's degree or higher in business, marketing, public relations, or community organization/development, or an equivalent combination of education and experience
• 3+ years of direct supervisory experience overseeing front-line or program staff
• Demonstrated ability to establish and maintain relationships with diverse constituents
• Stellar oral and written communication skills, adept at communicating to large groups as well as individuals
• Commitment to ongoing professional development, with the ability and motivation to learn new software, information, and necessary skills
• Ability to supervise staff, interns, and volunteers
• Willingness to uphold Career Team's core values and foster a culture of innovation and collaboration
• Flexibility and a strong work ethic, with grace, tolerance, and kindness under pressure
• Ability to successfully manage a diverse and heavy workload (i.e., balance short- and long-range planning with unanticipated daily demands)
• Ability to carry out assignments without detailed instruction and handle competing demands
• Computer proficiency in Microsoft Office suite and Google suite
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role :  

• Master's or MBA degree
• Experience and knowledge of WIOA, TANF, SNAP, Texas Workforce Commission (TWC), and other workforce development contracts/programs
• Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners
• Bilingual or multilingual

Salary : $80,000 - $90,000/yr

Travel :  Up to 50% travel within the region

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition  has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See   for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information , such as your full name, gender, date of birth, and signature;  Demographic data , such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information;  Dependent's or other individual's information , such as their full name, address, date of birth, and Social Security numbers (SSN);  National identifiers , such as SSN, passport and visa information, and immigration status and documentation;  Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes;  Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records;  Financial information , such as banking details, tax information, payroll information, and withholdings; Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information;  Information Systems (IS) information , such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks;  Biometric information , such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.