Church's Chicken Assistant Manager

Church's Assistant Manager

Reports To: Store Manager

FLSA Status: Non-Exempt Hourly

Role Type: Full-time

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Company Summary: Refuel Operating Company, LLC ("Refuel") is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.

Job Summary: The Assistant Manager supports the Restaurant General Manager by overseeing daily restaurant operations, team performance, and administrative responsibilities. This role focuses on achieving sales and profitability goals, maintaining operational excellence, ensuring compliance with company standards, and fostering a high-performing, guest-focused team.

Company Perks: Competitive pay rate with a raise after 90 days, Daily Pay access, discounted gas, free drinks & food discounts, 401K, referral bonuses, & so much more!

Job Duties and Responsibilities:

• Assist the Restaurant Manager in supervising day-to-day restaurant operations
• Support recruiting, hiring, onboarding, training, and development of team members
• Assist with scheduling to ensure proper staffing and labor control
• Lead and support the team during high-volume periods
• Ensure consistent delivery of high-quality food and exceptional guest service
• Maintain accurate inventory records and assist with product ordering
• Assist with paperwork, banking, and administrative duties in a timely manner
• Monitor and enforce compliance with company policies, procedures, and operational standards
• Ensure compliance with all federal, state, and local laws and regulations
• Maintain a clean, safe, and organized restaurant environment
• Assist in reviewing profit and loss statements and meeting sales and profitability goals
• Coach, counsel, and motivate team members to improve performance and guest satisfaction
• Address guest concerns and resolve issues related to food quality or service
• Promote a positive, respectful, and productive work environment
• Perform other duties as assigned

Knowledge, Skills, and Abilities:

An ideal candidate will have experience with or understanding of:

• Strong leadership and team management skills.
• Knowledge of food safety, sanitation, and restaurant operations.
• Excellent customer service and communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic understanding of inventory management and scheduling.
• Problem-solving and conflict-resolution abilities.
• Ability to follow company procedures and uphold operational standards.
• Dependable, motivated, and capable of taking initiative.

Education and Experience:

An ideal candidate will have the following education and experience:

• Previous retail, food service, or customer service experience.
• On-the-job training is provided for all new team members.

Working environment and physical requirements:

• Must be 18 years or older to apply
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.

Travel: Must be able to travel up to 10%

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person's gender-related appearance and behavior may not be stereotypically associated with the person's assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.