Information Technology Specialist (CUSTSPT) NF-03.

Duties Supports Information Technology (IT) needs for dynamic environments including McCoy’s Community Center, Marketing, Outdoor Recreation, Fitness Center, Sportsman’s Range, Bowling Center, Campground, and Ski Area. Installs, configures, troubleshoots, and maintains system hardware and software. Delivers timely and effective assistance to end-users to ensure seamless functionality of Morale Welfare and Recreation (MWR) systems. Responds to service requests, documents support actions, analyzes basic technical facts, and determines appropriate methods for problem resolution using established IT practices, procedures, and policies. Provides user assistance and introductory support for tools including SharePoint, PowerAutomate, Power BI, and other enterprise applications. Leverages these technologies in alignment with the growing emphasis on modern digital workflows. Assists with conducting basic user training to improve technology proficiency across MWR. Contributes to knowledge-sharing and documentation to enhance team capabilities. Follows established cybersecurity and information protection policies in daily work, promoting secure handling of data, accounts, systems, and equipment. Performs other duties as assigned. Conditions of employment Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Subject is satisfactory completion of all pre-employment checks in accordance with AR215-3, para2 to include a Tier 1 background investigation. Driver's License required to operate government vehicle to performing service calls. Duties may involve working both indoors and outdoors (managing electronic message boards). Business operations are Monday-Friday but is subject to change and will be based on the needs of the activity. Nights, weekends and holidays are required during MWR events. Qualifications Resumes must be two pages (or less). A Qualified Candidate Must Possess The Following Work experience, education, and/or specialized training sufficient to demonstrate an in-depth knowledge of Information Technology (IT) principles, concepts, and methods as well as skill in applying basic IT principles and practices in: Performing highly structured, entry level work designed to develop a broader and more in-depth knowledge and skill needed to perform higher level assignments; Communicating factual and procedural information clearly, orally and in writing, Gathering and analyzing facts and drawing conclusions, Data storage, software applications and networking. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Possess or actively pursuing a Security+ certification or equivalent. Work experience or formal training with Microsoft 365 collaboration tools to include SharePoint, Teams, PowerAutomate, or Power BI. Experience working with RecTrac, Child and Youth Management System (CYMS), or similar point-of-sale system. Experience identifying, evaluating, and implementing modern technologies or digital tools to improve workflows, streamline business processes, or enhance operational efficiency. Additional information Education This job does not have an education qualification requirement. Area of Consideration This job is open to candidates Worldwide (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Important Information Regarding Access to Certain Federal Facilities Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See Your Application may be Considered for Multiple Opportunities After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date. Termination of Spouse Employment Preference Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor. Discover Your Path to Success Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out. Inside you will find helpful tips, insights, and everything you need to feel confident and prepared. Click this URL to view the kit: Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below. #J-18808-Ljbffr Obsolete Site