Accounts Receivable Coordinator

Base Pay $52,000.00 - $60,000.00 / Year Employee Type Full Time Name Jeannette Page, Director of Finance Join Our Team Bermuda Village is seeking a detail-oriented and customer-focused Accounts Receivable Coordinator to join our Finance team. This position is responsible for ensuring the accuracy of resident billing, managing accounts receivable, administering third-party insurance billing, and providing exceptional customer service to residents and their families. The ideal candidate is organized, analytical, and committed to delivering accurate financial services while maintaining a compassionate, resident-centered approach. Manage resident census activities by reconciling daily, weekly, and monthly census information with Nursing and Admissions to ensure accurate billing and resident account records. Prepare, review, and process resident billing, including monthly invoices, new admissions, discharge billing, account adjustments, and required financial reports. Administer all third-party insurance billing, including preparing and submitting claims, coordinating required documentation, monitoring claim status, resolving billing issues, and following up to ensure timely reimbursement. Serve as the primary point of contact for residents, families, and responsible parties by explaining billing statements, resolving account inquiries, and providing supporting documentation. Manage accounts receivable and collection activities, including monitoring delinquent accounts, preparing collection correspondence, participating in financial review meetings, and ensuring compliance with applicable state and federal collection regulations. Maintain accurate financial records by reconciling petty cash, safeguarding confidential resident and financial information, and ensuring compliance with HIPAA and organizational policies. Collaborate effectively with Nursing, Admissions, Finance, and other departments to ensure accurate resident financial records and timely billing. Perform additional billing, accounting, and administrative duties as assigned while providing exceptional customer service and supporting the Finance team. Requirements Required Qualifications High school diploma or GED required. Two (2) to four (4) years of experience in medical billing, healthcare accounts receivable, collections, or a related financial role. Working knowledge of medical billing and collection practices. Strong organizational skills with exceptional attention to detail. Ability to maintain confidentiality and exercise sound judgment. Ability to understand and follow written and verbal instructions. Proficiency with Microsoft Office, particularly Excel, Word, and Outlook. Ability to perform diversified clerical duties and basic accounting procedures. Strong analytical and problem-solving skills. Ability to prioritize multiple assignments and consistently meet deadlines. Ability to communicate effectively with residents, families, coworkers, and outside agencies. Ability to work independently while contributing to a collaborative team environment. Preferred Qualifications Excellent written and oral communication skills. Associate degree in Business, Accounting, Healthcare Administration, or a related field Knowledge of medical billing terminology. Experience with third-party insurance billing and Long-Term Care (LTC) insurance claims. Experience using PointClickCare (PCC) or comparable healthcare billing software in a long-term care, skilled nursing, or senior living environment. Commitment to excellence and high standards. Summary Why Join Bermuda Village? At Bermuda Village, we believe our employees are essential to delivering exceptional service to our residents. We foster a culture of integrity, compassion, teamwork, and excellence, providing a supportive work environment where employees are encouraged to grow professionally while making a meaningful difference in the lives of those we serve. Paid Time Off with rollover* Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available* 401K Retirement Savings Company Paid Life Insurance* CNA Class Tuition Reimbursement Employee Assistance Program* *Some benefits may only be eligible to full-time team members. If you are an organized, service-oriented professional with experience in healthcare billing and a passion for helping others, we encourage you to apply today and become part of the Bermuda Village team. #J-18808-Ljbffr