Patient Registration Representative I, Western Medical Associates of the Grand Valley

Job Description

Job Description

Position Highlights:

• Position: Patient Registration
• Job Type: Full-Time
• Location: Western Medical Associates of the Grand Valley
• Schedule: Monday – Friday

Responsibilities:

• Processes incoming and outgoing calls efficiently and politely.
• Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
• Schedules appointments and records all information in patient charts.
• Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
• Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
• Completes administrative functions for the clinic as assigned by the Practice Administrator

Requirements:

• High school diploma or equivalent,
• Minimum Experience: One (1) year of customer service experience; training in a medical practice preferred

Compensation:

• The anticipated compensation range for this position is $18.00 – 20.70 per hour, commensurate with qualifications, education, experience, and other applicable factors. This position is non-exempt under the Fair Labor Standards Act.
• Additional compensation may be available in the form of discretionary incentive or other compensation programs. Any such additional compensation is not guaranteed and is determined at the sole discretion of the organization based on applicable program terms, individual and/or organizational performance, and other eligibility requirements.
• $3,000 Bonus paid out as outlined in the sign-on Bonus agreement  

Benefits: Medical, dental, vision insurance

• Life Insurance
• Free Parking
• Paid time off
• Education assistance
• 403(b) with employer matching
• Wellness Program
• Additional benefits based on employment status

Application Deadline

Applications will be accepted through September 30, 2026.

The anticipated application deadline is September 30, 2026, based on the Community’s good-faith expectation of the anticipated recruitment timeline. Community may extend the application deadline if needed and will update the posting accordingly.

Be Extraordinary. Join Us Today!

Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.