Dealer Regional Sales Manager (North-Central US)

Description:

About Us

Bestbath stands as a premier employer in Idaho and Tennessee, specializing in composite manufacturing for fiberglass bathtubs and showers. With headquarters in Caldwell, Idaho, and a thriving presence in the Treasure Valley for the past 50 years, our commitment to product quality and employee well-being resonates throughout our operations.

At Bestbath, you help improve lives by bringing bathing solutions engineered to last to customers who need safety, style, and accessibility. You will create customer value by building strong relationships and delivering a seamless experience supported by a team that follows through. We work with honor and respect, stay committed to results, and face problems head on. We offer uncapped commissions and a high-value total rewards package that can include profit sharing, low-cost employer-funded health plan options, a 401(k) match, and role-based time off flexibility, plus a culture rooted in transparency, respect, and recognition. If you want to win with customers and be supported by a team that delivers, you will thrive at Bestbath.

Job Description

The Regional Dealer Sales Manager plays a critical role in expanding Bestbath’s dealer channel by recruiting, developing, and supporting a high-performing network of independent dealers across their assigned territory. Focused on dealer driven markets including single-family construction, remodeling, in-home accessibility, state funded programs, and related segments. The DSM strengthens Best Bath Systems, Inc. brand presence and drives sales growth through consistent relationship management and hands on support. Acting as a trusted partner to dealer owners and teams, the DSM delivers ongoing product training, responsive field support, and practical guidance that helps dealers grow their businesses and increase pull through demand for Bestbath solutions. Using a consultative, relationship-first approach, the DSM collaborates closely with internal teams to ensure a seamless customer experience, elevate dealer capability, and consistently achieve annual sales targets while driving measurable year-over-year territory improvement.

Keys to Success

Collaborator

Partners across departments to support strong customer outcomes, accurate orders, and reliable lead times.

Diligent Worker

Possesses autonomy and responsibility for maintaining assigned duties without constant supervision.

Detail Oriented

An individual who relishes attention to detail, achieving a high level of accuracy, utilizing effective organizational skills, and using their precise decision-making skills.

Leader

Possesses desire builds relationships, improves processes, and contributes to a healthy work environment

Responsibilities & Duties

• Manages and develops assigned territory to support and grow business with existing customers, while executing channel growth strategies in partnership with their territory team, sales manager, and marketing department that identify and recruit qualified new dealers.
• Responsible for ongoing management and prospecting of a target customer lists.
• Committed to managing all prospecting, sales, and customer service activities and data using Hubspot CRM and Netsuite ERP as required by the sales manager.
• Comfortable organizing a value driven travel schedule that supports KPIs and expectations of the role and providing regular and consistent feedback on customer visits.
• Commitment to meeting customer needs, organizational responsibilities, and critical deadlines regardless of whether travelling or working in the office, including non-traditional hours as needed.
• Effectively work via phone, email, and video calls to communicate with customers and team.
• Negotiates sales of shower, bath units and accessories within the Dealer Business structure
• Develops and maintains working relationship with vendors, DME/HME professionals, general contractors, plumbing/mechanical contractors, kitchen & bath showrooms, and independent distributers.
• Determines pricing, handles all quotations, submittal packets, verifies, and checks quotes and sales order packets for completeness and accuracy before a purchase order is generated.
• Basic administrative duties consist of electronic filing, faxing and order/data entry.
• Identifies and attends trade shows in their territory and supports marketings’ event logistics.
• Independently uses CRM and ERP dashboards and reports to track territory goals and KPIs.
• Develops a comprehensive understanding of our products and solutions, as well as available resources and support, to ensure customers are provided expert level service and support.
• Works with accounting on sales orders, quotes, and credit applications.
• Responds to all internal and external customers promptly and stays accountable until a proper solution, reply, or handoff is fully completed.
• Keeps National Dealer Sales Manager fully and accurately informed concerning work problems and issues.
• Becomes proficient in training and support of for the installation of BBS products.
• Uses standard office equipment including a computer in the course of work.

Qualifications, Knowledge & Skills

Exceptional Product Knowledge

• Must live within the North-Central territory
• Exceptional product knowledge
• Territory knowledge for remodeling, construction networking, bathing building codes, and compliancy, including established network within one or more related industries.
• Outgoing rapport building style to engage customers and prospects with ease.
• Skilled prospector, lead qualifier and relationship builder, with solutions oriented focus.
• Demonstrated partnering with company departments to achieve successful sales, profitability, lead times and accuracy on factory orders.
• Must have thorough working knowledge of sales practices/procedures, department policies/procedures, general office practices and procedures.
• Must have extensive knowledge in business and technical writing and have excellent verbal and written communication skills.
• Must develop working knowledge of Aging in Place concepts and ADA regulations.
• Must have presentation, organizational/time management skills.
• Must have proven customer service, public speaking skills and communication skills.
• Must be detailed oriented and have good listening skills.
• Must have demonstrated maturity and a high degree of follow through and professionalism.
• Must have knowledge and basic skills in MS office software - Word, Excel, Windows, Outlook, Internet explorer, CRM software and NetSuite ERP.
• Must have excellent phone etiquette.
• Make sound decisions and be able to maintain confidentiality and handle stressful situations.
• Develop effective strategic and business systems plans.
• Analyze sales and procedural problems and develop solutions.
• Communicate, establish, and maintain working relationships and deal with management, co-workers, vendors, architects, generals, and contractor’s professional in a positive manner.
• Demonstrate good judgment and initiative, multi-task, be self-motivated and success driven.
• Handle complaints skillfully and respectfully.
• Establish priorities, organize workload, and adapt to changes.
• Work and deal with a wide range of individuals from various ethnic and cultural backgrounds.
• Work as a team player and collaborate with others.
• Experience selling to or through dealer networks
• Experience in remodeling or building materials sales
• Experience in disaster restoration or remodel sales is a plus
• Existing network within one or more related industries.
• Work as a team player and collaborate with others.

Work Environment & Physical Demands

• Work is performed primarily in an office environment with moderate noise level. The employee in this class is frequently subject to inside/outside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes.
• Constantly requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.
• Constantly requires sitting at a desk for long periods of time, up to 8 hours and ability to lift up to 100 lbs.
• Occasionally requires driving a motor vehicle to customer sites.
• Constantly requires clarity of speech and hearing, which permits the employee to communicate effectively.
• Constantly requires clear vision to read printed materials and computer screen to accomplish work.
• Constantly requires repetitive movement of the wrists, hands, and/or fingers
• Occasionally requires driving for time periods of 8hrs.
• Occasionally has to push and/or pulls shower and bath unit displays at tradeshows to set them up. These units may exceed 800 lbs.
• Occasionally bends at knees and waist to move shower and bath units.

Compensation

Total Cash Compensation: $100,000 –$150,000

Travel Requirements

This role requires frequent travel in territory and to national trade shows. Occasional travel to either of our production facilities in Idaho and Tennessee. Overall, travel averages about 2 weeks out of each month. 

Disclaimer

Must perform the essential duties and responsibilities, with or without reasonable accommodation, efficiently and accurately without causing a significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skill required of all personnel so classified. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

American Disability Act (ADA)

In accordance with the American Disability Act (ADA), Bestbath Systems may provide reasonable accommodations for qualified individuals with disabilities in order to enable them to perform essential job functions.?

Compensation details: 100000-150000 Yearly Salary

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