Patient Access Representative I

Job Summary Responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance, and clinical information for the procedure. Working Hours Monday – Friday. Monday & Tuesday – 9:30 AM to 6:00 PM. Wednesday – 8:30 AM to 5:00 PM. Thursday & Friday – 8:00 AM to 4:30 PM. Location SSM Medical Group – 12277 DePaul Drive. Responsibilities Gather information from patients and enter it into the appropriate database. Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures. Schedule patient procedures efficiently to make the best use of patient time and clinical resources. Coordinate and communicate schedules. Assist with coordination of activities related to insurance pre-certification/authorization. Provide counseling to patients, participants or their representatives regarding pre‑service requirements and instructions. Perform clerical and reception duties associated with patient registration. Perform other duties as assigned. Education High school diploma/GED or 10 years of work experience. Experience No experience required. Physical Requirements Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication, including hearing alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs. Rare climbing. Benefits Paid parental leave: eligible team members receive one week of paid leave for newborns or newly adopted children (pro‑rated based on FTE). Flexible payment options: voluntary benefit via DailyPay offers eligible hourly team members instant access to earned, unpaid base pay before payday (fees may apply). Upfront tuition coverage: provide upfront tuition coverage through FlexPath Funded for eligible team members. Comprehensive benefits package including competitive, affordable health insurance. Equal Employment Opportunity SSM Health is an equal‑opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr