Retail - Sales Representative

Job Description

Job Description

Job Title: Retail – Sales Representative

Reports To: Store Manager

Location: Winston-Salem – Peacehaven

Pay: Hourly Rate + Commission

Employment Status: Full- Time

FLSA Status: Non-Exempt / Commission Eligibility

This position has typical work hours Monday – Friday from 7:30AM – 4:30PM

Want to join a team that offers you a friendly atmosphere , competitive benefits , and opportunities for commission , and growth ? Parrish Tire Company can offer you just that! With 80 years of experience in the tire and automotive industry, PTC is a family-owned company that focuses on serving both our customers and our employees.

Job Summary:

The Retail Sales Representative will be responsible for building and maintaining relationships with the customer base, and, helping them to meet all their tire and service needs. This person will take incoming calls and walk-in customers and assist with administrative tasks. This person should be friendly, outgoing, results-focused and have keen attention to detail.

Essential Functions and Tasks:

• Promote PTC products and services to both current and target customers.
• Maintain knowledge of products, services, and industry trends and standards.
• Ensure completion of open work orders.
• Follow all safety regulations, processes and procedures required by Parrish Tire Company, TIA, OSHA and NCDOL.
• Meet or exceed monthly sales and gross profit quotas.
• Review each customer account to maximize customer service.
• Perform other duties as assigned by the Store Manager
• Daily administrative and office task

Qualifications:

• 1-3 years of experience in a service related industry
• High School Diploma or GED
• Proficient in data entry and retrieval (Microsoft Word, Excel, PowerPoint, basic internet skills)

Knowledge, Skills, and Abilities:

• Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
• Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
• Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
• Integrity - Employee is required to be honest and ethical.
• Self-Control - Employee is required to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior regardless of circumstances.
• Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Required Physical Abilities:

Physical requirements of this position may require a range of activities. These can include, but are not limited to:

• Lifting and carrying – the ability to lift and transport objects of specified weights, which may vary by job. For example, a job may require lifting up 25-50lbs regularly.
• Standing and walking – this position will require standing and walking for periods of time
• Bending and stooping – bending, stooping, or crouching are requiring to effectively preform essential duties of this position.
• Reaching and pushing/pulling – the ability to reach for items, push carts, or pull equipment will be necessary for daily activities.
• Sitting – there will be times this position will be needed to sit for prolonged periods of time.
• This position will also be required to operate certain machinery and other equipment safely.

Work Environment:

This position will require employees to work in certain weather conditions, such as heat, cold, as well as potential confined spaces.