Manager on Duty

Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle’s Eastside, the Bellevue Club is a gathering place for the Northwest’s most celebrated and visionary citizens. Dedicated to the well‑being of its members, the property merges 250,000 square feet of world‑class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66‑room boutique hotel, and a full‑service spa with cutting‑edge wellness offerings. The Bellevue Club Hotel is looking for a full‑time Manager on Duty to provide exceptional customer service to our members and guests. This is a unique position which requires a dependable, responsible and accountable person to successfully carry out the duties of the job. Shift : Open schedule; 30-40 hours per week. Benefits Pay range: $27-$27 per hour 401K plan with a generous employer match Free access to Club facilities and amenities Complementary group fitness classes Discounts at Club restaurants, Spa services and products Employee Recognition Training and Development A luxurious, recently remodeled hotel and cutting‑edge fitness facility A unique, thriving, fun and busy environment with plenty of opportunities to learn/grow Free parking and other great perks! Responsibilities Confident decision maker and problem solver that understands how to think several steps ahead Strong communication skills that values the ability to function in a team‑first environment Assumes authority and responsibility of the club and hotel in the absence of senior management. Enforces established club policies and procedures. Responds to members and guests complaints and resolves problems. Follows up with appropriate manager(s) to make sure employees involved are identified and the situation is resolved. Works as needed in the Business Office after weekday business hours to provide support for Club members and potential members. Participates in and executes training programs for staff development. Secures the Club at closing each day. This includes ensuring all members and guests have left the building, locking door and patrolling the public and back of house areas of the Club and Hotel. First Responder, that also trains staff on proper emergency and fire procedures. Responds to emergency situations throughout the Club that may require CPR or First Aid. Utilizes the Automated External Defibrillator (AED) as necessary. Investigates and documents emergency situations. Patrols the property surrounding the Club and Hotel for real or potential security hazards. Secures the Club at closing each day. This includes ensuring all members and guests have left the building, locking door and patrolling the public and back of house areas of the Club and Hotel. Prepares the club for opening by following the opening checklist of areas to bring online and unlock. Inspects the security of all offices and storage areas. Monitors the alarm system and is fully knowledgeable of the operation of the fire panel and the location of the various smoke and fire detectors connected to the fire panel. Maintains the Bellevue Club logbook, reviews notes from earlier shifts and takes appropriate action to maintain smooth operations. Adds content summary at end of shift for future shifts to utilize. Completes walk through procedures for the Club identifying and documenting issues and concerns Other supervisory responsibilities and duties may be assigned Bellevue Club | Hotel is an Equal Opportunity Employer. #J-18808-Ljbffr Bellevue Club