Relationship Banker I

We're Hiring: Relationship Banker - Liberty, MO Retail Banking Team


If you love helping people, solving problems, and being the friendly, trusted face of a community bank, this might be your perfect next step. nbkc bank is looking for an energetic and customer focused Relationship Banker to join our Leawood Retail Banking team.

What You'll Do

As a Relationship Banker, you'll be the go-to person customers count on for day to day banking support and meaningful financial guidance. You will blend your banking expertise with exceptional service to deepen relationships and help customers achieve their goals.

Here's what your work will look like:

Open and process new deposit accounts and confidently explain bank products and services
Actively sell, cross sell, and refer products to meet individual, branch, and bank goals
Identify customer needs by building strong relationships and staying engaged in the community
Deliver exceptional service by greeting customers promptly and supporting them in person, by phone, or electronically
Research and resolve a wide range of customer service issues
Operate a cash drawer daily while accurately processing deposits, withdrawals, payments, and other transactions
Balance your cash drawer and prepare settlements with precision
Issue money orders, cashier's checks, gift cards, and other monetary instruments
Follow all bank procedures and regulatory guidelines
Stay up to date on new regulations and required training
Work as part of a highly collaborative branch team
Support other branch locations within the nbkc network as needed
Complete additional duties and projects as assigned

What You'll Bring

We're looking for someone who loves working with people, thrives in a fast-paced customer environment, and understands the importance of accuracy and trust in banking.

Required:
• High School Diploma or GED
• At least 1 year of previous banking experience
• Strong customer service skills
• Ability to work as part of a team and support branch goals
• Knowledge of retail banking products and compliance is a plus
• Proficiency with Microsoft Office

Bonus Points:
• Ability to identify customer needs confidently
• Strong number and detail orientation
• Ability to perform essential job functions with or without accommodation
• Excellent verbal and written communication skills
• Solid computer skills

Our Hiring Process

We respect your time. After reviewing your application, we'll reach out with next steps, whether that's a phone chat, a video call, or even grabbing a coffee. You'll always know where you stand in the process.

Why You'll Love Working at nbkc

Perks and benefits you'll brag about:
• Hybrid flexibility for many roles, with this position offering an engaging in office experience
• Multiple comprehensive health plans including HSA, FSA, and PPO options
• 4 weeks of PTO, 12 paid holidays, your birthday off, and 8 volunteer hours each year
• 401k with immediate vesting and a generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program
• Wellness programs, reimbursement perks, and an onsite gym at HQ 8320 Ward Pkwy
• Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
• A collaborative, growth minded culture that values innovation and ideas
• Meaningful work helping customers reach their financial goals
• Career growth opportunities in an evolving and innovative industry

About nbkc

nbkc isn't your typical bank, and we're proud of that. We invest in people, technology, and a culture that empowers everyone to do their best work.

We are committed to building an inclusive workplace where everyone feels welcome and valued. We believe diverse teams create stronger ideas, better outcomes, and a more rewarding place to work.

We have earned recognition as one of Kansas City's Best Places to Work for more than five years, and we've been recognized again in 2026 as a Best Places to Work. Once you're here, you'll understand why.

Ready to join a team that truly cares?

Apply today and help us deliver banking that makes life better for our customers and our community.

nbkc bank is an Equal Opportunity and Affirmative Action Employer. Minority, Female, Disability, Veteran, Gender Identity, and Sexual Orientation.