Technology Specialist - Fort Worth
$30 - $45 per hourAtwell Group
Job Description Respond to requests for technical assistance in person, phone & electronically. Troubleshoot all technical-related user issues, including hardware, software, and account issues. Install various software applications as needed and approved. Communicate technical information to both technical and non-technical personnel. Follow all company support procedures. Log all support-related tasks in company support system. Set up and deploy workstations, servers, networks, and printers. Help manage and deploy company cell phones, iPads, and other mobile devices. Manage inventory for workstations, laptops, and other IT assets in the company tracking system. Provide support for all Autodesk applications. Install and support all company standard software. Stay current with system information, changes, and updates. Must have the ability to take initiative and solve problems with limited direction. Ability to lead projects and teams as assigned and directed. Must have extreme attention to detail. Excellent customer service skills. Good communication skills, both written and oral. Qualifications Bachelor's Degree in an IT-Related Field, preferred Pay Range
$30 USD - $45 USD
Benefits Work/Life Generous Paid Time Off Paid Parental Leave Flexible work schedules are available for some positions Tenure Awards — Travel Vouchers to see the world based on your travel preferences Compensation Competitive Compensation packages Annual bonuses, spot bonuses and peer recognition awards 401K match - 1:1 up to 4% of compensation Tuition Assistance Student Loan Repayment Paid Licensing / Certification Fees and Renewals Financial Rewards for Obtaining Licensure Employee Referrals Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.) Dependent Care Match Atwell’sness Medical (BC/BS), Dental (Delta), and Vision (VSP) Family Planning & IVF Benefits Pet Insurance Health Savings Account & Flex Spending Account options Employer paid LTD, STD, and life insurance Metlife Supplemental Benefits covering accident, hospitalization, and critical illness Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services #J-18808-Ljbffr Atwell GroupVacancy posted 5 days ago
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