IT Help Desk Support - Level I
K2 Staffing
Job Description
Job Description
Summary
Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY) . They are in need of a Helpdesk Support Level I technician . A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities- Front line defense with customers calling in with technical issues
- Ability to properly hand calls off to more experienced technicians when needed
- Following tickets through the process until closure.
- Password resets
- IP Phone setup
- PC setup (i.e. software install, adding domains, etc)
- IT equipment installation
- Printer install
- Assisting onsite technical lead with various IT-related projects.
- New User On-boarding
Qualifications & Requirements
- 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
- Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
- Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
- Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc.
- General understanding of software installation
- General understanding of printer installation
- Excellent customer service skills (courteous, tactful, and professional demeanor).
- Excellent written and verbal communication skills, with experience presenting to groups.
- Reliable work ethic.
Vacancy posted 13 days ago
Similar jobs that could be interesting for youBased on the IT Help Desk Support - Level I in Nassau, NY vacancy
$18.5 - $19.5 per hour
...them to advance quickly. Become your most extraordinary self with support and development throughout your career. Job Description... ...support needs Follow all GMP and regulatory requirements and help maintain inspection readiness at all time Opportunities you'll...SuggestedFull timeMonday to FridayDay shift$70k - $80k
Systems/Network Support Specialist (In office only) As a Network Support Specialist at ITG, you will provide hands on network engineering... ...to build your career and advance in the ever-changing world of IT, Security, and Infrastructure, then you will be a great fit with...SuggestedFull timeWork at officeRemote work$117.9k - $204.4k
...analytical methods, and modeling activities supporting the transition of the New York bulk power system to increasing levels of inverter‑based resources (IBRs), distributed... ...rules; Understanding of market fundamental helpful; or equivalent combination of education, training...SuggestedFull timeTemporary workRemote workNight shiftWeekend work- ...accurate project documentation throughout the engagement. Customer Support Support end-user workstation validation activities.... ...years of experience in desktop support, workstation deployment, or IT hardware refresh projects. ~ Experience imaging and deploying...SuggestedRelocation
$72.88k - $109.32k
...Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance,... ...test counts and retrieve key information only available at store level - perishable inventories Perform store timecard audits by reviewing...SuggestedTraineeshipWork at officeLocal areaRemote workNight shiftWeekend work$18.95 - $27.25 per hour
...company policies and established procedures. Support and comply with all company safety... ...effective operation of the office/service desk/kiosk/front end/bottle room (if applicable... ...Frequent reaching and grasping at waist level: occasionally above shoulder or below waist...Work at office$16.8 - $23.5 per hour
...MPP) guidelines to maintain productivity. Support and comply with all company safety... ...associate functions. Frequently perform service desk/kiosk functions. Perform all other duties... ...Frequent reaching and grasping at waist level occasionally above shoulder or below waist...Work at officeLocal areaImmediate start- ...service. We are looking for the right individual for this entry level position to train you for a highly rewarding and challenging career... .... The technicians are at the direction of the foreman to help on large installs, large maintenance jobs, and emergencies. Installs...Hourly payFull timeFlexible hours
$23.69 - $42.31 per hour
...fresh, frozen, grocery and health and beauty care items. Our team supports the supply chain network evolution toward an integrated self-... ...Training will be offered and is necessary to move from various levels as well as a demonstrated ability to perform the work at...Full timeWork at officeLocal areaShift work- ...engaging youth and families through a network of parent/caregiver support groups, connecting them to community based resources, and... ...Work closely with OCFS Family Engagement Team and CMSO staff • Help promote and support the active involvement of families in events...Placement yearWork at officeRemote workShift work
$89.2k - $101.7k
...partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You... ...0 dealerships, building positive relationships with them while supporting the outside sales managers. A Relationship Manager will also...Full timePart timeWork at officeLocal area$65k - $71k
...training, including apprenticeship, at all levels of employment. Position: Healthcare Data... ...data analytics, software solutions, and support to state hospital and health care... ...initiatives, and operational assistance to help our members navigate the complexities of...Full timeApprenticeshipWork at officeRemote work$23.3 - $26.45 per hour
...Requisition: Regular Clearance Level Must Currently Possess: None... ...T4) Job Family: Technical Support Services Job Qualifications: Skills: Enterprise IT, IT Service Management (ITSM),... ...opportunity at GDIT, you are helping us ensure today is safe and...Hourly payFull timeTemporary workPart timeWork at officeImmediate startRemote workWorldwideFlexible hoursShift workNight shift$24.76 - $38.7 per hour
...clinical studies. Our Process Technicians play a vital role in supporting our manufacturing operations. They provide operational, maintenance... ...the following minimum amounts of proven experience for each level: Process Technician II: 2+ years of related experience or HSD/...Hourly payLocal areaWorldwideMonday to FridayDay shiftAfternoon shift- ...threats on land, at sea, and underwater, using advanced robotics, diving, and explosives skills to protect forces and civilians and support fleet and joint operations worldwide. Key Responsibilities Detonate and demolish hazardous munitions, pyrotechnics, and outdated...Contract workApprenticeshipRemote workWorldwide
$24.76 - $38.7 per hour
...on maintenance of all plant manufacturing equipment and related support equipment with strict adherence to SOP's, cGMP's, GDP’s and quality... ...and the following minimum amounts of experience for each level: HVAC Technician II: 2+ years of related experience or HSD/GED...Hourly payFor contractorsWork experience placementWork at officeMonday to FridayShift workNight shiftWeekend work$24.76 - $38.7 per hour
...on maintenance of all plant manufacturing equipment and related support equipment with strict adherence to SOPs, cGMPs, GDPs and quality... ...related experience or HSD/GED with 8+ years of related experience Level will be determined based on qualifications relevant to the role....Hourly payFor contractorsWork experience placementWork at officeMonday to FridayFlexible hoursShift workWeekend workAfternoon shift$24.76 - $38.7 per hour
...on maintenance of all plant manufacturing equipment and related support equipment with strict adherence to SOPs, cGMPs, GDPs and quality... ...GED with 8+ years of related experience Additional Requirements Level will be determined based on qualifications relevant to the role....Hourly payFor contractorsWork at officeMonday to FridayFlexible hoursShift workWeekend workAfternoon shift$19 - $39 per hour
...school tools highly recommended. Master Technician experience level preferred but all are considered -the right people can be taught.... ...skills: classic& euro experience, electric vehicle, carburetors, IT skills/ computer hardware, 3D printing or modeling, skill in fabrication...Hourly payFull timeMonday to FridayShift work$22 - $26 per hour
...and grow from the bottom up. We have the supportive teams and tools available to invest in you... ...testing and in agroscience CRO services. It is also one of the global independent... ...instruments and equipment Maintain appropriate levels of laboratory supplies and inventory...Hourly payFull timeWork at officeMonday to FridayFlexible hoursShift workWeekend workDay shift$72.88k - $109.32k
A leading grocery retailer is seeking a Compliance Auditor based in New York. The role requires independent assessments of store compliance with laws and internal standards, alongside conducting audits and training. Ideal candidates should possess strong analytical, supervisory...Remote job$75.3k - $143.9k
...Manufacturing Controls (CMC) and Global development timing and goals. Supports global internal manufacturing and external manufacturing teams... ...and/or project leadership related activities is required. Level is determined based on qualifications relevant to the role....- ...seeking a Sr. Manufacturing Sciences & Technology (MSAT) Specialist in East Greenbush, NY. This role is pivotal in providing technical support for technology transfers in drug manufacturing processes. The candidate will lead manufacturing assessments, coordinate...
- ...improvement ideas. Benefits Health and wellness programs (medical, dental, vision, life, disability). Fitness centers. 401(k) match. Family support benefits. Equity awards. Annual bonuses. Paid time off. Paid leaves (e.g., military and parental leave). #J-18808-Ljbffr Scorpion...Shift work
- ...demos Manage multiple sales cycles from initial conversations to activation Leverage other lead opportunities when time permits to support your pipeline And a little bit of… Work on other sales/marketing campaigns designed to improve the customer experience as well as grow...Flexible hours
$24.76 - $38.7 per hour
...High Purity Water/Steam systems and Plant Utility systems that support that manufacturing process. This is a diverse maintenance position... ...g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US,...Hourly payLocal areaWorldwideMonday to FridayFlexible hoursShift workWeekend workAfternoon shift$22 per hour
...performing various in vivo bio-methods and animal care procedures in support of research being conducted within the Services program. They... ...or technical school, or technical experience at an equivalent level. AALAS Certifications, LVT/CVT preferred. Minimum 2 years’...Hourly payTemporary workLocal areaMonday to FridayWeekend work- ...We offer greenhorn and remedial paid training for all skill levels. We keep our axes sharp. Our culture is one that recognizes... ...company’s number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive...Full timeContract workFlexible hoursWeekend work
$23.07 - $38.95 per hour
...join our dedicated lab team at our Rensselaer, NY site. The Pay Range $23.07/hr - $38.95/hr. This pay range includes compensation of levels I-III. Levels are determined based upon skills and experience directly related to the role. The Schedule Monday - Friday, 2:00pm-1...Full timeTemporary workMonday to FridayAfternoon shift$23.07 - $38.95 per hour
...samples, and ensure safety protocols are adhered to. This role may involve basic lab testing and requires an Associates degree for entry-level positions. Compensation ranges from $23.07/hr to $38.95/hr, depending on experience. The benefits package includes medical, dental,...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Support - Level I. Be the first to apply!

