Infrastructure Engineer Sr

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Infrastructure Engineer Sr within PNC's Technology organization, you will be based in Birmingham, AL, Dallas, TX, Cleveland, OH, Phoenix, AZ or Pittsburgh, PA.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Senior Infrastructure Engineer - Skill Set

Core Infrastructure & Systems

Deep expertise in enterprise infrastructure design, implementation, and operations, including compute, storage, and networking platforms

Strong knowledge of Windows Server and Linux operating systems, including performance tuning, patching, and lifecycle management

Experience supporting 24×7 production environments with on-call and after-hours support responsibilities

Advanced troubleshooting skills across hardware, OS, virtualization, and network layers

Networking & Connectivity

Solid understanding of LAN/WAN architecture, routing, switching, DNS, DHCP, and load balancing

Experience working with firewalls, VPNs, and secure remote access solutions

Ability to partner with network and security teams to ensure resilient, secure connectivity

Virtualization & Cloud

Hands-on experience with virtualization platforms (VMware, Hyper-V, or equivalent)

Strong understanding of cloud infrastructure concepts (IaaS, PaaS, hybrid architectures)

Experience supporting or transitioning workloads to cloud platforms such as Azure (Windows 365) or AWS

Familiarity with cloud governance, cost management, and operational best practices in a multi-cloud or hybrid environment

Disaster Recovery & Resilience

Proven experience in disaster recovery (DR) and business continuity planning, including design, testing, and execution

Ability to assess infrastructure risks and design highly available and fault-tolerant solutions

Participation in DR exercises and real-world incident recovery

Automation & Tooling

Experience with infrastructure automation and scripting (PowerShell, Bash, or similar)

Familiarity with Infrastructure as Code (IaC) concepts and tools (e.g., ARM, Terraform, or equivalent)

Understanding of monitoring, logging, and alerting tools to ensure operational health

Security & Compliance

Strong security mindset with experience implementing least-privilege access, hardening standards, and secure configurations

Collaboration with security teams on vulnerability remediation and compliance requirements

Understanding of infrastructure security controls in both on-prem and cloud environments

Technical Leadership & Collaboration

Acts as a technical escalation point for complex infrastructure issues

Mentors junior engineers and contributes to knowledge sharing and operational documentation

Partners effectively with application, cloud, network, and security teams on cross-functional initiatives

Process, Documentation & Change Management

Experience working within ITIL or similar operational frameworks (incident, problem, and change management)

Produces and maintains clear technical documentation, diagrams, and standards

Participates in infrastructure planning, upgrades, and modernization efforts

Soft Skills & Professional Attributes

Excellent verbal and written communication skills, able to explain complex topics to technical and non-technical audiences

Strong analytical and problem-solving abilities

Ability to work independently, prioritize effectively, and manage multiple initiatives

Demonstrates ownership, reliability, and a continuous improvement mindset

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.

• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.

• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.

• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.

• Communicates with customers and integrates their needs with development, to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Infrastructure Design, IT Lifecycle Management, Machine Learning (ML), Risk Assessments, Technical Knowledge, Troubleshooting

Competencies

Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $91,000.00 - $185,900.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/16/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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