Ctrls Systems Design Assistant

Systems Design Assistant (On-site in branch office) What you will do The Systems Design Assistant plays a key role in supporting the Systems Engineering and Controls technical support teams by ensuring smooth coordination of administrative, operational, and client support activities. This role helps streamline day-to-day processes, supports customer needs, and enables technical leaders to focus on strategy, system performance, and team leadership. How you will do it Support processing of standard client requests, including troubleshooting and testing systems to ensure proper function. Track and manage project action items to ensure timely completion. Monitor deliverables, deadlines, and project milestones. Validate and review team timesheets for accuracy and compliance. Provide administrative support to the Controls technical support team and customers. Perform data entry tasks with a high level of accuracy and attention to detail. Develop and maintain call scripts to support consistent customer interactions. Manage correspondence across multiple channels, ensuring timely and professional communication. Maintain and update customer data and related systems in alignment with company standards. Support workflow coordination and follow up on ongoing tasks. Assist in improving operational processes and overall team efficiency. What we look for Associate degree or equivalent combination of education and experience. Minimum of 2 years of relevant experience in administrative, technical support, or project coordination roles. Strong organizational and time management skills. Ability to manage multiple priorities in a fast‑paced environment. High attention to detail and accuracy. Effective communication and collaboration skills. Proficiency with Microsoft Office and data tracking systems. Experience supporting engineering, controls, or technical teams preferred. Why join us This role offers the opportunity to make a direct impact on team efficiency, customer satisfaction, and operational success. You will play an important role in supporting system performance, improving workflow management, and enabling a high‑performing technical team. Hiring hourly range: $18–$25. This position includes a competitive benefits package. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. #J-18808-Ljbffr YDU JC Air Cond & Ref Inc.- Dubai