Contact Center Supervisor: Lead Elite Customer Experience
Immersion
A consulting firm is seeking a Contact Center Supervisor in Annapolis, MD. The role involves supervising Contact Center Agents, monitoring their performance, and ensuring adherence to operating hours. The ideal candidate should have a high school diploma and 1–3 years of contact center experience. Strong communication and problem-solving skills are essential. This position offers a dynamic environment focused on exceptional customer service and professional growth. #J-18808-Ljbffr Immersion
- ...Contact Center Supervisor At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience, operational excellence, and innovative problem-solving. We rely...SuggestedContract work
- The Contact Center Manager is responsible for the overall leadership,... ...delivery, workforce management, customer experience, and employee development... ...operational leadership to supervisors and customer service... ...and continuous learning. Lead team meetings to communicate...SuggestedWork at office
- A customer experience consulting firm in Annapolis, Maryland is seeking a Contact Center Supervisor to oversee operations and ensure high-quality customer service. The ideal candidate will have a high school diploma and 1-3 years of experience in a contact center or customer...Suggested
- ...platforms, including ServiceNow and Contact Center as a Service (CCaaS),... ...delivery of an integrated, customer‑centric support model. The... ...Transformation & Continuous Improvement Lead initiatives that modernize... ...deliver a seamless customer experience. Promote standardized...SuggestedFor subcontractor
- Immersion Consulting, LLC is seeking a Contact Center Supervisor to oversee day-to-day operations of... ...and agent performance for exceptional customer service. The ideal candidate has a... ...diploma, 1-3 years of contact center experience, and strong communication skills. Responsibilities...Suggested
- ...Honeywell Intelligrated is seeking a Lead Field Service Technician to provide onsite support to our customers distribution centers in the Southeast region. As a Lead Field... ...The following combination of education and experience: ~ High school diploma (or equivalent)...Temporary workWork experience placementFlexible hours
$19 - $22 per hour
Lead Sales (Key Holder), Full Time, Annapolis - West Elm Annapolis, MD... ...to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day.... ...of the brand. Create engaging experiences for customers by sharing expertise...Hourly payFull timePart timeWork experience placementH1bLocal areaHome officeRelocation packageFlexible hoursShift workWeekend work- Sharecare is the leading digital health company that helps... ...Under the supervision of the Customer Service Manager, the... ...Being a reliable point of contact for members by keeping them... ...of 2 years previous call center or customer service experience. Specific Skills /...Contract workFlexible hours
- ...company in Annapolis is seeking a part-time Store Supervisor to manage daily operations, lead a team, and ensure outstanding customer service. The ideal candidate should have at least 2 years of management experience and a high school diploma. Responsibilities include...Part timeFlexible hours
- ...the United States seeks an Operations Manager to lead parking operations across locations. You will oversee customer service, personnel management, and P&L analysis... ...while ensuring compliance and a superior customer experience. #J-18808-Ljbffr Reimagined Parking
$16 - $19 per hour
...Leader and bring your flavor to our vibrant team! In this role, you'll oversee restaurant operations, ensuring exceptional customer experiences and leading your team in a fast-paced environment. We offer a starting pay of $16 - $19 hourly, flexible hours, and ongoing...Hourly payFlexible hoursShift work$53.2k - $79.8k
AT&T is seeking an Assistant Store Manager in Lutherville, MD, to lead retail store operations. This role involves managing a team, enhancing customer experiences, and achieving sales goals. Candidates should have management experience and a strong background in retail...$15 - $17.81 per hour
Zone Lead (Full-Time) Pay: $15-.00 - $17.81/hr Job Summary The Zone Lead (ZL) reports... ...supports the store team in the areas of customer satisfaction, inventory control/shrink,... ...expense control, and customer experience so the store will operate effectively and...Full timeTemporary workPart timeSeasonal workFlexible hoursShift workNight shift$79.4k
Position Overview The Field Office Support Lead manages field IT support operations to... ...to drive continuous improvement in customer experience. Key Responsibilities Coordinate field... ...response times, ticket volumes, first‑contact resolution, and repeat incidents, using...Contract workWork experience placementWork at officeLocal areaRemote work$110k - $154k
About The Role As the Global Order-to-Cash (OTC) Value Stream Lead, you will partner with business leaders to transform and... ...future‑state processes that improve operational performance and customer experience. While supporting SAP S/4HANA implementation and sustainment...Work experience placementVisa sponsorship- Pop Mart Group is looking for a part-time Sales Lead in Maryland to oversee store operations, ensuring team motivation and delivering exceptional customer experiences. The role includes direct supervision of the sales floor, maintaining store standards, and contributing...Part timeFlexible hoursNight shift
- Firehouse Subs in Maryland is seeking a part-time team member to support store operations and deliver excellent customer experiences. You will be the face of Firehouse Sub’s, assisting the General Manager during scheduled shifts and delegating tasks to ensure daily systems...Part timeCasual workShift work
- A leading retail company in Annapolis is seeking a part-time leader to enhance customer experiences while leading a team. Responsibilities include managing store operations, providing feedback, and ensuring store cleanliness. Ideal candidates have a customer-first approach...Part timeWeekend workAfternoon shift
$18.3 - $25.6 per hour
...is looking for an Assistant Grocery Manager in Maryland. You'll help oversee one of the busiest team in the store and manage customer experiences by providing excellent service and ensuring the grocery department's productivity and profit. The ideal candidate should...Hourly pay- ...Merchandise Assistant Manager to support the Store Manager in leading a dynamic team and driving merchandising and freight... ...ensure clean, presentable stores while delivering excellent customer experiences. The role requires a high-energy, team‑oriented individual with...
- Clarks is hiring a Part Time Team Lead in Maryland, US, responsible for managing store operations in the absence of the Store Manager... ...positive sales performance, train employees, and provide excellent customer service. Clarks offers a competitive benefits package including...Part time
- ...seeks a Meat Manager to direct all functions of the Meat Department, driving sales and profit while ensuring safety, quality and customer satisfaction. The role requires scheduling, merchandising, inventory management, training and adherence to company policies in a fast...Full time
- A leading apparel retailer in Maryland seeks a PT Store Supervisor to support the management team in achieving sales goals and enhancing customer experience. This role involves engaging with customers, ensuring store operations and merchandise standards are met, and acting...Part timeFlexible hours
- Sport Clips Haircuts in Perry Hall is hiring a Salon Manager to lead a high-performing salon focused on men’s and boys’ haircuts.... ...barber committed to coaching teams and ensuring exceptional customer experiences. The successful candidate will oversee operations, develop...Hourly pay
- ...CS Journey & Programs Specialist to design and operationalize customer journey frameworks. This hands-on role requires 5+ years in Customer Success or similar fields, strong writing skills, and experience with video production. Responsibilities include mapping customer...
- Abercrombie & Fitch Co. is seeking a Key Lead in Annapolis, Maryland. The Key Lead acts as a Floor Supervisor, ensuring all customers receive a quality in-store experience while guiding Brand Reps and Stock Associates. Responsibilities include performing store routines...
- ...of the Director of Call Center Operations, the Sr. Manager, Contact Center Operations will play... ...role in standing up and leading a net new Sharecare team... ...performance, member experience, and operational quality... ...client leadership. Ensure customer issues are resolved...Remote jobFlexible hours
- Lead the strategic digital and AI partnership with AstraZeneca,... ...the primary executive point of contact and ensuring Evinova’s... ...regulatory functions. Partner with Customer Success, Professional... ...accountabilities so the customer experiences a single coordinated team rather...Contract work
- ...Services Group, Inc. is seeking a Teller Lead for our Hunt Valley, Maryland branch. In... ...coach and mentor tellers to enhance customer interactions and improve financial wellbeing... ...should have at least 1 year of relevant experience, excellent customer service skills, and...Full time
- High’s is looking for a Shift Leader in Maryland to support the Store Manager in daily operations and ensure a positive customer experience. The ideal candidate will have prior supervisory experience and a strong food service background. Responsibilities include supervising...Shift workWeekend work
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