Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Contact Center Supervisor: Lead Elite Customer Experience

Immersion

A consulting firm is seeking a Contact Center Supervisor in Annapolis, MD. The role involves supervising Contact Center Agents, monitoring their performance, and ensuring adherence to operating hours. The ideal candidate should have a high school diploma and 1–3 years of contact center experience. Strong communication and problem-solving skills are essential. This position offers a dynamic environment focused on exceptional customer service and professional growth. #J-18808-Ljbffr Immersion

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Contact Center Supervisor: Lead Elite Customer Experience in Annapolis, MD vacancy
  •  ...Contact Center Supervisor At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience, operational excellence, and innovative problem-solving. We rely... 
    Suggested
    Contract work

    Immersion Consulting

    Annapolis, MD
    2 days ago
  • The Contact Center Manager is responsible for the overall leadership,...  ...delivery, workforce management, customer experience, and employee development...  ...operational leadership to supervisors and customer service...  ...and continuous learning. Lead team meetings to communicate... 
    Suggested
    Work at office

    A & T Systems, Inc.

    Annapolis, MD
    4 days ago
  • A customer experience consulting firm in Annapolis, Maryland is seeking a Contact Center Supervisor to oversee operations and ensure high-quality customer service. The ideal candidate will have a high school diploma and 1-3 years of experience in a contact center or customer... 
    Suggested

    Immersion Consulting, LLC.

    Annapolis, MD
    1 day ago
  •  ...platforms, including ServiceNow and Contact Center as a Service (CCaaS),...  ...delivery of an integrated, customer‑centric support model. The...  ...Transformation & Continuous Improvement Lead initiatives that modernize...  ...deliver a seamless customer experience. Promote standardized... 
    Suggested
    For subcontractor

    A & T Systems, Inc.

    Annapolis, MD
    3 days ago
  • Immersion Consulting, LLC is seeking a Contact Center Supervisor to oversee day-to-day operations of...  ...and agent performance for exceptional customer service. The ideal candidate has a...  ...diploma, 1-3 years of contact center experience, and strong communication skills. Responsibilities... 
    Suggested

    Immersion Consulting, LLC

    Annapolis, MD
    1 day ago
  •  ...Honeywell Intelligrated is seeking a Lead Field Service Technician to provide onsite support to our customers distribution centers in the Southeast region. As a Lead Field...  ...The following combination of education and experience: ~ High school diploma (or equivalent)... 
    Temporary work
    Work experience placement
    Flexible hours

    Honeywell

    Annapolis, MD
    1 day ago
  • $19 - $22 per hour

    Lead Sales (Key Holder), Full Time, Annapolis - West Elm Annapolis, MD...  ...to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day....  ...of the brand. Create engaging experiences for customers by sharing expertise... 
    Hourly pay
    Full time
    Part time
    Work experience placement
    H1b
    Local area
    Home office
    Relocation package
    Flexible hours
    Shift work
    Weekend work

    Williams-Sonoma, Inc.

    Annapolis, MD
    19 hours ago
  • Sharecare is the leading digital health company that helps...  ...Under the supervision of the Customer Service Manager, the...  ...Being a reliable point of contact for members by keeping them...  ...of 2 years previous call center or customer service experience. Specific Skills /... 
    Contract work
    Flexible hours

    Sharecare

    Annapolis, MD
    1 day ago
  •  ...company in Annapolis is seeking a part-time Store Supervisor to manage daily operations, lead a team, and ensure outstanding customer service. The ideal candidate should have at least 2 years of management experience and a high school diploma. Responsibilities include... 
    Part time
    Flexible hours

    Designer Brands

    Annapolis, MD
    4 days ago
  •  ...the United States seeks an Operations Manager to lead parking operations across locations. You will oversee customer service, personnel management, and P&L analysis...  ...while ensuring compliance and a superior customer experience. #J-18808-Ljbffr Reimagined Parking

    Reimagined Parking

    Annapolis, MD
    3 days ago
  • $16 - $19 per hour

     ...Leader and bring your flavor to our vibrant team! In this role, you'll oversee restaurant operations, ensuring exceptional customer experiences and leading your team in a fast-paced environment. We offer a starting pay of $16 - $19 hourly, flexible hours, and ongoing... 
    Hourly pay
    Flexible hours
    Shift work

    Papa Johns

    Annapolis, MD
    3 days ago
  • $53.2k - $79.8k

    AT&T is seeking an Assistant Store Manager in Lutherville, MD, to lead retail store operations. This role involves managing a team, enhancing customer experiences, and achieving sales goals. Candidates should have management experience and a strong background in retail... 

    AT&T

    Annapolis, MD
    2 days ago
  • $15 - $17.81 per hour

    Zone Lead (Full-Time) Pay: $15-.00 - $17.81/hr Job Summary The Zone Lead (ZL) reports...  ...supports the store team in the areas of customer satisfaction, inventory control/shrink,...  ...expense control, and customer experience so the store will operate effectively and... 
    Full time
    Temporary work
    Part time
    Seasonal work
    Flexible hours
    Shift work
    Night shift

    At Home Group Inc.

    Annapolis, MD
    19 hours ago
  • $79.4k

    Position Overview The Field Office Support Lead manages field IT support operations to...  ...to drive continuous improvement in customer experience. Key Responsibilities Coordinate field...  ...response times, ticket volumes, first‑contact resolution, and repeat incidents, using... 
    Contract work
    Work experience placement
    Work at office
    Local area
    Remote work

    ASM Research, An Accenture Federal Services Company

    Annapolis, MD
    19 hours ago
  • $110k - $154k

    About The Role As the Global Order-to-Cash (OTC) Value Stream Lead, you will partner with business leaders to transform and...  ...future‑state processes that improve operational performance and customer experience. While supporting SAP S/4HANA implementation and sustainment... 
    Work experience placement
    Visa sponsorship

    W. L. Gore & Associates

    Annapolis, MD
    3 days ago
  • Pop Mart Group is looking for a part-time Sales Lead in Maryland to oversee store operations, ensuring team motivation and delivering exceptional customer experiences. The role includes direct supervision of the sales floor, maintaining store standards, and contributing... 
    Part time
    Flexible hours
    Night shift

    Pop Mart Group

    Annapolis, MD
    1 day ago
  • Firehouse Subs in Maryland is seeking a part-time team member to support store operations and deliver excellent customer experiences. You will be the face of Firehouse Sub’s, assisting the General Manager during scheduled shifts and delegating tasks to ensure daily systems... 
    Part time
    Casual work
    Shift work

    Workstream

    Annapolis, MD
    2 days ago
  • A leading retail company in Annapolis is seeking a part-time leader to enhance customer experiences while leading a team. Responsibilities include managing store operations, providing feedback, and ensuring store cleanliness. Ideal candidates have a customer-first approach... 
    Part time
    Weekend work
    Afternoon shift

    Bath & Body Works

    Annapolis, MD
    1 day ago
  • $18.3 - $25.6 per hour

     ...is looking for an Assistant Grocery Manager in Maryland. You'll help oversee one of the busiest team in the store and manage customer experiences by providing excellent service and ensuring the grocery department's productivity and profit. The ideal candidate should... 
    Hourly pay

    Sprouts Farmers Market

    Annapolis, MD
    2 days ago
  •  ...Merchandise Assistant Manager to support the Store Manager in leading a dynamic team and driving merchandising and freight...  ...ensure clean, presentable stores while delivering excellent customer experiences. The role requires a high-energy, team‑oriented individual with... 

    Dollar Tree Stores

    Annapolis, MD
    2 days ago
  • Clarks is hiring a Part Time Team Lead in Maryland, US, responsible for managing store operations in the absence of the Store Manager...  ...positive sales performance, train employees, and provide excellent customer service. Clarks offers a competitive benefits package including... 
    Part time

    FashionUnited

    Annapolis, MD
    1 day ago
  •  ...seeks a Meat Manager to direct all functions of the Meat Department, driving sales and profit while ensuring safety, quality and customer satisfaction. The role requires scheduling, merchandising, inventory management, training and adherence to company policies in a fast... 
    Full time

    Redner's Markets

    Annapolis, MD
    3 days ago
  • A leading apparel retailer in Maryland seeks a PT Store Supervisor to support the management team in achieving sales goals and enhancing customer experience. This role involves engaging with customers, ensuring store operations and merchandise standards are met, and acting... 
    Part time
    Flexible hours

    Aéropostale

    Annapolis, MD
    1 day ago
  • Sport Clips Haircuts in Perry Hall is hiring a Salon Manager to lead a high-performing salon focused on men’s and boys’ haircuts....  ...barber committed to coaching teams and ensuring exceptional customer experiences. The successful candidate will oversee operations, develop... 
    Hourly pay

    Sport Clips Haircuts

    Annapolis, MD
    19 hours ago
  •  ...CS Journey & Programs Specialist to design and operationalize customer journey frameworks. This hands-on role requires 5+ years in Customer Success or similar fields, strong writing skills, and experience with video production. Responsibilities include mapping customer... 

    Verint Systems, Inc.

    Annapolis, MD
    2 days ago
  • Abercrombie & Fitch Co. is seeking a Key Lead in Annapolis, Maryland. The Key Lead acts as a Floor Supervisor, ensuring all customers receive a quality in-store experience while guiding Brand Reps and Stock Associates. Responsibilities include performing store routines... 

    Abercrombie & Fitch Co.

    Annapolis, MD
    2 days ago
  •  ...of the Director of Call Center Operations, the Sr. Manager, Contact Center Operations will play...  ...role in standing up and leading a net new Sharecare team...  ...performance, member experience, and operational quality...  ...client leadership. Ensure customer issues are resolved... 
    Remote job
    Flexible hours

    Sharecare

    Annapolis, MD
    3 days ago
  • Lead the strategic digital and AI partnership with AstraZeneca,...  ...the primary executive point of contact and ensuring Evinova’s...  ...regulatory functions. Partner with Customer Success, Professional...  ...accountabilities so the customer experiences a single coordinated team rather... 
    Contract work

    Jobtailor

    Annapolis, MD
    3 days ago
  •  ...Services Group, Inc. is seeking a Teller Lead for our Hunt Valley, Maryland branch. In...  ...coach and mentor tellers to enhance customer interactions and improve financial wellbeing...  ...should have at least 1 year of relevant experience, excellent customer service skills, and... 
    Full time

    PNC Financial Services Group, Inc.

    Annapolis, MD
    3 days ago
  • High’s is looking for a Shift Leader in Maryland to support the Store Manager in daily operations and ensure a positive customer experience. The ideal candidate will have prior supervisory experience and a strong food service background. Responsibilities include supervising... 
    Shift work
    Weekend work

    High's

    Annapolis, MD
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Contact Center Supervisor: Lead Elite Customer Experience. Be the first to apply!